Service Pack for 125000 & above customers

Version 125182 

(Released on September 18, 2020)
Read and accept the License Agreement before downloading this software.

How to apply service pack?

  • 1. Choose your
    upgrade path.
  • 2. Download the
    appropriate PPM file.
  • 3. Apply it in
    OpManager.
  • 4. Restart
    OpManager.

Choose your upgrade path

Current build Upgrade path to the latest build
125007 & above Install the service pack to move to the latest build.
124006 to 124196 Install the service pack to move to the build 125007
123000 to 123329 Install the service pack to move to the build 124006
12200 Fill this form to migrate to build 123000
12000 / 12100 Install the Service Pack to move to build 12200
11600 Fill this form to download the service pack to move to build 12200 ( Watch video )

 

Note:

  • End of support has been announced for all OpManager versions till 11.6
  • Only users with a valid AMS (Annual Maintenance and Support) contract are eligible to download Service packs and other upgrades. Refer https://www.manageengine.com/support.html for more details.
  • Applications Manager plugin, if present, should be upgraded to version 14540 or above before upgrading OpManager from version 12.5 to 12.5.100 and higher versions.

 

Steps to apply the service pack to OpManager

Remember, if you are applying more than one update pack, you have to follow the instructions above for each update pack. For instance, if you are on build 124196 and have to move to 125129, here's how you should go about it:

  • Follow the steps (coressponding to your OpManager Edition) to update to build 125005.
  • Ensure you start OpManager after this update.
  • Again stop OpManager and follow the update steps (coressponding to your OpManager Edition) to move to build 125129.

How can I find the build number of OpManager?

  1. In the Web Client, click on the "Administrator" icon in the top right corner of the page.
  2. Search for the 'Build Number' among the product details listed.
  3. Check the following image guide to locate the build number.

Need help ?

Want help with upgrading OpManager to the latest version? Contact OpManager Support.

Know what's coming up next with OpManager. Head to our product roadmap page.

 

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