# Systems Management Software and Monitoring Tool - ManageEngine OpManager ## Systems Management Leverage OpManager, a robust systems management solution, to oversee, optimize and keep your network systems in place. In **IT systems management**, service delivery is always considered as the tip of the iceberg. There are various underlying heterogeneous systems that help the IT team deliver business services to the end users. These systems include Routers, Firewalls, Switches, WAN accelerators, Servers (Physical/ Virtual), Applications/ services, Load Balancer, Racks, Sensors, Cooling systems & much more. Delivering streamlined IT services depends on the performance of these systems. This mandates that each system should be strategically planned, deployed, and maintained throughout its lifecycle. For most of its tenure, the systems remain in the operations and maintenance stage, where they are monitored for health and performance, and the resources are optimized. The following block diagram highlights OpManager functionality in the network systems management scope. ![Systems Management - ManageEngine OpManager](https://cdn.manageengine.com/network-monitoring/images/systems-management-scope.png) ## OpManager: The best, comprehensive systems management software Any ideal systems monitoring solution comprises: - [Network management](#network-mgt) - [Servers & Essential Apps monitoring](#server-monitoring) - [Fault management](#fault-mgt) - [Workflow Automation](#automation) ### Protocol-based network systems management ![Systems Management Tool - ManageEngine OpManager](https://cdn.manageengine.com/network-monitoring/images/network-performance-monitoring-performance-monitors.png) OpManager's **systems management tool** uses SNMP/WMI/CLI network protocols to fetch data on network devices performance, systems management metrics, and perform threshold-based monitoring. When the threshold levels breach, OpManager alerts you through various notification channels such as SMS, email, ticket logs and web alarms. OpManager offers a comprehensive [network management](https://www.manageengine.com/network-monitoring/network-performance-management.html?sys-mgt) solution that helps you resolve network outages, troubleshoot WAN latency, analyze WAN traffic, monitor VoIP performance, manage configurations, and much more. ### Servers & Essential Apps monitoring in systems management ![Systems Management Software - ManageEngine OpManager](https://cdn.manageengine.com/network-monitoring/images/server-monitoring-dashboard.png) OpManager's **system management** solution monitors both physical and virtual servers such as VMware, vSphere, VMware ESX, Hyper-V, Xen, and Nutanix clusters and associated VMs from a single console. By monitoring critical performance metrics such as availability, response time, process count, service performance, hardware metrics and more, OpManager's **systems management software** keeps the server health in check and performs effective [server performance management](https://www.manageengine.com/network-monitoring/server-performance-management.html?sys-mgt). OpManager also monitors essential applications such as Exchange, MSSQL and Active Directory, and services and processes that run on the servers. ### Advanced alerting to manage systems and faults ![Systems Management Solution - ManageEngine OpManager](https://cdn.manageengine.com/network-monitoring/images/network-fault-management-overview.png) OpManager's [fault management](https://www.manageengine.com/network-monitoring/network-fault-management.html?sys-mgt) system works by detecting the system network performance, alerting the faults through notification profiles and fixing the faults through manual intervention or automation. Automated troubleshooting options include triggering self-healing scripts or running pre-loaded programs. With OpManager's system management services, you'll also have the option to escalate alarms to alternate persons thereby ensuring no alarms go unattended and no faults go unresolved. This helps you achieve low MTTR by quickly locating the root cause of an issue. ### Automated IT Workflows for quicker troubleshooting in systems management ![Systems Management Platform - ManageEngine OpManager](https://cdn.manageengine.com/network-monitoring/images/it-workflow-automation.png) IT Workflow automation helps you automate repetitive laborious IT tasks and first level troubleshooting. OpManager's systems monitoring offers Workflow that is code-free, and can be initiated as a counter action to resolve network faults. With more than 70 [Workflow](https://www.manageengine.com/network-monitoring/it-workflow-automation.html?sys-mgt) actions in OpManager's **systems management solution**, you can automate routine but time-consuming tasks by defining the conditions, and selecting the devices and commands. ## FAQs on Systems Management ### What is systems management? Systems management refers to the centralized management of IT network and business operations for their smooth co-existence and functioning. It helps ensure high-quality network services and uninterrupted business operations, keeping the redundant performance outages at bay. ### Why is systems management so important? IT systems management is important to monitor and manage network devices, data-centers and applications to deliver high QoS, and rich IT infrastructure. It also helps you with log management, help and service desk management, security and compliance, performance analytics, inventory management, automation and much more. ### How does systems management work? Systems management is a relentless process that requires constant monitoring, regular updates, monitoring, and consistent improvements to keep up with industrial advancements and growing business needs. By effectively managing IT systems, you can build networks that are agile, secure, and integral. ## Discover more on Systems Management ### Featured - [System performance monitoring](https://www.manageengine.com/network-monitoring/system-performance-monitoring.html?sys-mgt) - [Network management](https://www.manageengine.com/network-monitoring/network-management.html?sys-mgt) - [Server management](https://www.manageengine.com/network-monitoring/server-management.html?sys-mgt) ### Quick links - [Blogs](https://blogs.manageengine.com?sys-mgt) - [E-books](https://www.manageengine.com/network-monitoring/ebooks.html?sys-mgt) - [Videos](https://www.manageengine.com/network-monitoring/videos.html?sys-mgt) - [Case studies](https://www.manageengine.com/network-monitoring/customer-recommends.html?sys-mgt) - [Awards and Recognitions](https://www.manageengine.com/network-monitoring/network-software-review.html?sys-mgt) ### Additional resources - [Network monitor 101](https://blogs.manageengine.com/network/opmanager/2021/10/11/network-monitor-101-all-about-network-monitors.html?sys-mgt) - [Cost effective network management](https://www.manageengine.com/network-monitoring/cost-effective-network-management-wp.html?sys-mgt) - [List of Performance monitors](https://www.manageengine.com/network-monitoring/help/performance-monitors-list.html?sys-mgt) ## Case Studies - OpManager ### Hinduja Global Solutions saves $3 million a year using OpManager **Industry:** IT Hinduja Global Solutions (HGS) is an Indian business process management (BPM) organization headquartered in Bangalore and part of the Hinduja Group. HGS combines technology-powered automation, analytics, and digital services focusing on back office processes. Learn more: https://www.manageengine.com/network-monitoring/hinduja-global-services-cs.html?ME_casestudy ### USA-Based Healthcare Organization Monitor's Network Devices Using OpManager and Network Configuration Manager **Industry:** Healthcare One of the largest radiology groups in the nation, with a team of more than 200 board-certified radiologists, provides more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations. Learn more: https://www.manageengine.com/network-monitoring/usa-healthcare-network-monitoring-configuration-management-cs.html?ME_casestudy ### Netherlands-based real estate data company avoids system downtime using OpManager and Firewall Analyzer **Industry:** Real Estate Vabi is a Netherlands-based company that provides "real estate data in order, for everyone." Since 1972, the company has focused on making software that calculates the performance of buildings. It has since then widened its scope from making calculations. Learn more: https://www.manageengine.com/network-monitoring/netherlands-vabi-cs.html?ME_casestudy ### Global news and media company **Industry:** Telecommunication and Media Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks. Learn more: https://www.manageengine.com/network-monitoring/business-cs.html ### Bonita **Industry:** Businesses and Services Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks. Learn more: https://www.manageengine.com/network-monitoring/bonita-cs.html ### Thorp Reed & Armstrong **Industry:** Government Randy S. Hollaway from Thorp Reed & Armstrong relies on OpManager for prompt alerts and reports. Learn more: https://www.manageengine.com/network-monitoring/opmanager-thorp-reed-cs.html ## Awards & Honors - [Recognized as a May 2019 Gartner Peer Insights Customers' Choice for Network Performance Monitoring and Diagnostics Software](https://www.manageengine.com/network-monitoring/gartner-customer-choice-may-2019.html?indexaward2019) - [Recognised as an April 2019 Gartner Peer Insights Customers' Choice for IT Infrastructure Monitoring Tools](https://blogs.manageengine.com/network/opmanager/2019/05/01/manageengine-named-an-april-2019-gartner-peer-insights-customers-choice-for-it-infrastructure-monitoring-tools.html?indexaward2019) - [Network Management and Monitor Vendor of the Year 2018, 2019](https://blogs.manageengine.com/network/opmanager/2019/04/18/manageengine-wins-at-future-network-awards-for-the-third-time.html?indexaward2019) - [Entered the 2019 Gartner NPMD Magic Quadrant](https://www.manageengine.com/network-monitoring/gartner-magic-quadrant-for-npmd.html?indexaward2019) - [Ranked #2 in the Infotech Research Software Reviews Data Quadrant 2018](https://www.manageengine.com/network-monitoring/info-tech-data-quadrant.html?indexaward2019) More: https://www.manageengine.com/network-monitoring/network-software-review.html ## Related Products - [Network Monitoring](https://www.manageengine.com/network-monitoring/?relPrd) - [Bandwidth Monitoring & Traffic Analysis](https://www.manageengine.com/products/netflow/?relPrd) - [Network Configuration Management](https://www.manageengine.com/network-configuration-manager/?relPrd) - [Switch Port & IP Address Management](https://www.manageengine.com/products/oputils/?relPrd) - [Firewall Management](https://www.manageengine.com/products/firewall/?relPrd) - [Network Monitoring Software for MSPs](https://www.manageengine.com/network-monitoring-msp/?relPrd) - [IT Operations Management](https://www.manageengine.com/it-operations-management/) - [Application Performance Monitoring](https://www.manageengine.com/products/applications_manager/?relPrd)