VoIP monitoring using Cisco IP SLA

The VoIP monitor brings together VoIP Quality of Service monitoring using Cisco IP SLA technology and granular network traffic analysis from the Netflow add-on to give you a complete end-to-end VoIP network management solution. OpManager’s Voice over IP tools helps you:

The new VoIP management addition to OpManager provides a clean, centralized monitoring center for your VoIP network. Being able to always view the top call statistics allows you to quickly identify any possible issues. Another key feature is the report section where historical data can be used to view trends in performance.
- Nichole K. Boscia,
Senior Network Engineer, NASA’s Advanced Supercomputing Division.

OpManager VoIP monitor software features

Proactive VoIP performance monitoring:

VoIP monitor seamlessly integrates with OpManager to proactively monitor and report on WAN infrastructure’s capacity to handle VoIP calls. Using Cisco IP Service Level Agreements (SLAs), OpManager simplifies Cisco VoIP Monitoring and continuously measures critical Quality of Service (QoS) parameters of VoIP services to provide insights on VoIP network performance. VoIP quality metrics measured include packet loss, delay, jitter, the Mean Opinion Score (MOS) and Round Trip Time (RTT).

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<h3 id=Monitor VoIP quality across WAN infrastructure

Since the cloud is the communication medium, a VoIP calling endpoint never gets a dedicated end–to–end line unlike traditional circuit–switched networks. This can bring nightmares to network personnel who maintain VoIP call quality. They need continuous network health status of not just their own corporate WAN, but also that outside WAN precinct, through to ISP network(s). By virtue of the Cisco IPSLA technology present in a wide number of network devices, VoIP monitor software provides in–depth QoS visibility over call paths within WAN and also for calls between corporate users and other users in ISP networks.

VoIP Monitoring Tools - ManageEngine></a></p>
<h3 id=Easily troubleshoot poor VoIP performance

Does huge packet loss happen during high bandwidth usage hours? Which user or which type of traffic consumed most bandwidth? OpManager’s VoIP network monitoring tool has in-depth NetFlow traffic reports placed alongside VoIP QoS trend graphs to help in quickly troubleshooting VoIP performance problems.

VoIP Monitoring Software - ManageEngine></a></p>
<h3 id=VoIP management software — Detailed source & destination performance reporting

The originator of a call could be within the corporate WAN and the called party could be located outside in the ISP network, or vice versa. VoIP management software provides Source-to-Destination and Destination-to-Source statistics on packet loss monitoring metrics, delay and jitter values. You can now easily find out which side of the call faced poor VoIP quality and why. Let OpManager take care of your networks' VoIP performance monitoring.

Cisco VoIP Monitoring - ManageEngine></a></p>
<h3 id=Extensive VoIP Performance Reports

Reports for call traffic that happened days⁄months ago together with interface error & utilization reports help in trending, analysis & capacity planning of network resources. An immediate dashboard view of Top 10 call path reports by MOS, Packet Loss, Jitter, Latency, Maximum SLA violation and Maximum RTT ensures that you are in the know of likely problem areas. With 100+ reports readily available, OpManager is one of the leading Cisco VoIP monitoring tool available in the market. The reports include:

  • Detailed reports on errors, utilization, SLA violations, and the performance of the top 10 call paths.
  • Historic reports on jitter, latency, mean operation score (MoS), and round-trip time (RTT).
  • Real-time reports on threshold violation, maximum RTT, and availability.
  • Custom report generation on various metrics concerning performance and quality.



 VoIP Performance Monitoring Reports - ManageEngine></a></p>
<h3 id=Automatically configure Cisco IP SLA

OpManager’s VoIP network monitoring tool automatically enables Cisco IP SLA in selected source routers. A VoIP template allows you to easily simulate different traffic loads so as to analyze VoIP service performance over varying VoIP traffic loads. All the threshold limit settings for alerts and alarms are also customizable for effective VoIP performance monitoring.


What does a VoIP monitoring software do?

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