Technicians

Technician is a status that you can assign to the end-users. When a user is declared as a technician, the user is provided with the rights to configure the various settings of the O365 Manager Plus application.

When you add a new technician, you have the option to select the means by which the technician will authenticate his identity.

There are two authentication types that O365 Manager Plus provides:


This application allows you to configure technicians of two types:

Admin

When you delegate an end-user with admin role, they will have full control over the application. An admin has the privilege to modify any setting of O365 Manager Plus. The user can modify his and other users’ roles as well.

Operator

An operator has the privilege to generate and view reports for the connected account. The users with operator role cannot add new technician or modify existing technician.


In this section, you can:


Adding a technician


To add a technician with Office365 Manager Plus authentication,

A role has now been delegated to the selected user with Office365 Manager Plus authentication.


To add a technician with Microsoft Office 365 authentication,

A role has now been delegated to the selected user with Microsoft Office 365 authentication.


To allow MFA enabled and Federated accounts


To change the role of an existing technician,


To change the password of an existing technician,


To delete a technician,