Licensing O365 Manager Plus

O365 Manager Plus is available in four editions - Trial, Free, Standard & Professional Editions. All Editions come packaged as a single download. During the evaluation phase, the professional edition is installed and can be evaluated for 30 days. After 30 days, it is automatically converted to the free edition, unless the standard or professional edition license is purchased.

O365 Manager Plus Trial Edition

The trial edition of O365 Manager Plus allows you to manage unlimited users for a period of 30 days. And it allows 3 Help Desk technicians and 1 Super Admin.

O365 Manager Plus Free Edition

After the expiration of the evaluation period, the product automatically converts to free edition. The free edition of O365 Manager Plus allows you to manage 25 users and 1 Super Admin. If you have any queries regarding licenses or if you wish to purchase licenses, please contact sales@manageengine.com. and we will get back to you shortly. When you purchase any license, the license file will be sent through e-mail.

O365 Manager Plus Standard Edition

The standard edition of O365 Manager Plus provides you access to reporting, management, and basic delegation features. If you want access to the Office 365 monitoring, audit, alert and advanced delegation features, you need to upgrade to the professional edition of O365 Manager Plus.

O365 Manager Plus Professional Edition

The professional edition of O365 Manager Plus provides you access to all the features of O365 Manager Plus, without any restriction.

Steps to upgrade from Trial/Free Edition to Standard/Professional Edition

  • Click the License link available in the top right corner of the O365 Manager Plus client. This opens the License details of the product.
  • Click the Upgrade Now link and select the license file (license.xml) received from ManageEngine using the Browse button.
  • Click Upgrade button to upgrade from Trial or Free Edition to Standard/Professional Edition.

Supported Licenses


ManageEngine Exchange Reporter Plus license

ManageEngine Exchange Reporter Plus license, provides access to some of the features of O365 Manager Plus.

ManageEngine Exchange Reporter Plus Standard Edition license, provides access to:

  • Exchange Online reports

ManageEngine Exchange Reporter Plus Professional Edition license, provides access to:

  • Exchange Online reports
  • Exchange Online audit and alerts

Irrespective of the type of Exchange Reporter Plus license, you don't have access to the O365 Manager Plus features of the following services:

  • Azure Active Directory
  • OneDrive for Business
  • Skype for Business
  • Microsoft Teams
  • Sway

Note: "Your ManageEngine Exchange Reporter Plus license does not provide access to this feature. Please purchase and apply O365 Manager Plus license to unlock this feature." This message will appear when you try to access the O365 Manager Plus features of above-mentioned services. To gain access to those features, you have to purchase and apply O365 Manager Plus license.


ManageEngine ADManager Plus license

ManageEngine ADManager Plus license, provides access to some of the features of O365 Manger Plus.

ManageEngine ADManager Plus Standard Edition license, provides access to:

  • Azure Active Directory reports & management
  • Exchange Online reports & management
  • Basic help desk delegation feature

ManageEngine ADManager Plus Professional Edition license, provides access to:

  • Azure Active Directory reports & management
  • Exchange Online reports & management
  • Advanced help desk delegation features.(Domain based and cross tenant delegation)

Irrespective of the type of ADManager Plus license, you don't have access to O365 Manager Plus features of the following services:

  • OneDrive for Business
  • Skype for Business
  • Microsoft Teams
  • Sway

Note: "Your ManageEngine ADManager Plus license does not provide access to this feature. Please purchase and apply O365 Manager Plus license to unlock this feature." This message will appear when you try to access the O365 Manager Plus features of above-mentioned services. To gain access to those features, you have to purchase and apply O365 Manager Plus license.


Upgrade your license to manage more users.

You will get this message when the maximum users count is reached, which depends on the number of user licenses you have purchased.

To check the purchased user license count :

  • Login to O365 Manager Plus
  • Select License found at the top right corner of the page.
  • Check the No. of Users value which represents the number of user licenses you have purchased.
  • Please buy more licenses to manage more users

You have reached the maximum technicians count.

You will get this message when the maximum technicians count is reached, which depends on the number of technician licenses you have purchased 

To check the purchased technician license count :

  • Login to O365 Manager Plus
  • Select License found at the top right corner of the page.
  • Check the No. of Technicians value which represents the number of technician licenses you have purchased.
  • Please buy more licenses to add new technicians

Steps to purchase and apply O365 Manager Plus license

  • Visit this page to purchase license for O365 Manager Plus.
  • Once you receive the license file, login to admin portal of O365 Manager Plus.
  • Click the License link available in the top right corner of the O365 Manager Plus client. This opens the License details of the product.
  • In the pop-up click Browse and select the license file (license.xml) received from ManageEngine.
  • Click Upgrade.
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