Office 365 Monitoring

With O365 Manager Plus, you can monitor the health and performance of Exchange Online, Azure Active Directory, OneDrive for Business, Skype for business, and ten other Office 365 services, all from a single console.

Service Health Monitoring

In the Monitoring tab, you can view the health status of all the Office 365 services in a single window. The total count of advisories, incidents, and healthy services in your Office 365 setup is shown in the top right corner.

  • Incident: An incident is a service issue with noticeable impact.
  • Advisory: An advisory is a service issue with limited impact.

The table in the All Service Health page lists all the Office 365 services being used and the number of incidents or advisories in each service. Click the View Details option found in the corresponding rows to get complete details on the service issues.

Use the Overview option found in the LHS to view the graphical representation of health and performance status of services for quick understanding.

Endpoint Health Monitoring

Under Monitoring tab, in the LHS you can choose the necessary service and select Endpoints to view the health and performance statistics of corresponding endpoints. The endpoint health details are displayed in a graphical as well as tabular format.

Health Status Response Time Error Code
Incident More than 2s 500 to 599
Advisory 1s to 2s 400 to 499
Healthy Less than 1s 200 to 399

Steps to create a monitoring profile

  • Go to the Settings tab.
  • Choose Configuration → Monitoring Configuration → Monitoring Profiles from the left pane.
  • Click on Add New Profile.
  • Enter a profile name, and choose the Office 365 service and category for which the profile is being created.
  • Select the Components to Monitor using the + button.
  • Write the alert message to be sent when an incident/advisory is detected.
  • Using the Advanced Configuration option, configure the email notification for this monitoring profile.
    • Select the Email alerts corresponding to this profile, checkbox.
    • Select the notification template to be used.
    • Using the Notify On drop-down, select the event for which an email notification must be sent.
    • Using the Notify drop-down, select when the email notification must be sent.
    • Select the Include Event Details check box to include a details on the event that triggers the notification.
    • Click on Save

Steps to disable a monitoring profile

  • Go to the Settings tab.
  • Choose Configuration → Monitoring Configuration → Monitoring Profiles from the left pane.
  • Select the enable icon option under the Actions column.
Note: To enable a monitoring profile, in step 2, select disable icon option.

Steps to edit a monitoring profile

  • Go to the Settings tab.
  • Choose Configuration → Monitoring Configuration → Monitoring Profiles from the left pane.
  • Click on the edit icon option under the Actions column.
  • Modify the attributes you need to change.
  • Click on Save.

Steps to delete a monitoring profile

  • Go to the Settings tab.
  • Choose Configuration → Monitoring Configuration → Monitoring Profiles from the left pane.
  • Click on the delete icon option under the Actions column.
  • Click on Yes in the pop-up.
Get download link