Mailbox Content Search

With this feature you can search for content across all or selected mailboxes in your organization. You can configure the search criteria based on keywords or patterns, and schedule the search to be run at specified intervals.

Steps to perform search operation

  1. Go to the Search tab.
  2. In the Select Mailbox field, use + to select the mailboxes that you need to search.
  3. Set the Seacrh Criteria. Using the + option, you can set multiple conditions.
  4. Click Search.

Steps to save a search operation

After performing a search operation,

  1. Click on the Save as New Profile option seen above the results table.
  2. Provide a Profile Name, and Polling Interval to automate this search.

Note: This saved search can be found in the left pane of the Search tab.

Steps to create a search profile

  1. Go to the Settings tab.
  2. Navigate to Configuration → Search Configuration → Content Search profiles in the left pane.
  3. Click on Advanced Options, if you want to configure email notification.
  4. Select the Email alerts corresponding to this profile check box.
  5. Select the Notification Template using the + option.
  6. From the Notify On drop-down, select when the admin should be notified.
    • New Mails - When a new email matching the search criteria is found.
    • Moved Mails - When an existing email matching the search criteria is moved from one parent folder to another parent folder.
    • Deleted Mails - When an email matching the search criteria is deleted.
  7. Choose the Include Event Details option, if the details on the result must also be included in the email.
  8. Click Add.

Steps to Enable/Disable a Search Profile

    profiles in the left pane.
  1. Go to the Settings tab.
  2. Navigate to Configuration → Search Configuration → Content Search profiles in the left pane.
  3. Select the Office 365 Tenant.
  4. Select the icon under the Actions column corresponding to the profile you need to enable. (Select to disable).

Note: To enable/disable all the profiles in a single click: Select the check box in the top row to select all the profiles, and select Manage → Enable/Disable.

Modify a Search Profile

  1. Go to the Settings tab.
  2. Navigate to Configuration → Search Configuration → Content Search profiles in the left pane.
  3. Select the Office 365 Tenant.
  4. Select the edit icon under the Actions column corresponding to the profile you need to edit.
  5. Modify the fields you want.
  6. Click Update.

Delete a Search Profile

  1. Go to the Settings tab.
  2. Navigate to Configuration → Search Configuration → Content Search profiles in the left pane.
  3. Select the Office 365 Tenant.
  4. Select the delete icon under the Actions column corresponding to the profile you need to delete.
  5. Select Yes in the pop-up that appears.

Note: To delete all the profiles in a single click: Select the check box in the top row to select all the profiles, and select Manage → Delete.

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