Logon settings

General settings

Under the General tab of Logon Settings, you can configure the following:

CAPTCHA settings

Enabling it will display a CAPTCHA image on the login page. End users must enter the characters shown in the CAPTCHA image to log in to the O365 Manager Plus web portal.

You can choose to display CAPTCHA always or only after a certain number of invalid login attempts. You can also enable audio CAPTCHA.

Steps to enable CAPTCHA:

  1. Log in to O365 Manager Plus as an administrator.
  2. Navigate to Settings → Admin → Administrative Settings → Logon Settings, and click the General Settings tab.
  3. Select Enable word CAPTCHA in the login page.
  4. Select Always show CAPTCHA if you want users to go through CAPTCHA verification every time they log in.
  5. Select Show CAPTCHA after invalid login attempts if you wish to enable this identity verification option after a certain number of failed login attempts.
    • Enter the number of invalid login attempts after which CAPTCHA verification should appear.
    • Enter the threshold (in minutes) for resetting the counter that tracks the number of invalid login attempts. After the specified time period passes, the users will be able to log in without CAPTCHA verification.
    • Example: Consider the following limits:
      • Invalid login attempts limit is 3
      • Reset the invalid attempts limit after 30 minutes

      In this example, if a user fails to log in three consecutive times within a 30-minute interval, a CAPTCHA image will be displayed. The user will have to enter the correct credentials, plus the characters shown in the CAPTCHA image, to successfully log in to O365 Manager Plus.

  6. Select Enable Audio CAPTCHA if needed.
  7. Note: When audio CAPTCHA is enabled, only digits will be shown in the CAPTCHA image. If a browser doesn’t support audio CAPTCHA, the default CAPTCHA image (with letters and digits) will be shown.

  8. Click Save Settings.

Block users settings

This option can be used to block users from accessing O365 Manager Plus for a specified time interval after a certain number of failed authentications.

Steps to block users’ access after too many failed logins:

  1. Log in to O365 Manager Plus as an administrator.
  2. Navigate to Settings → Admin → Administrative Settings → Logon Settings, and click the General Settings tab.
  3. Select Block User after Invalid Login Attempts.
    • Enter the number of invalid login attempts after which users should be blocked.
    • Enter the threshold (in minutes) for resetting the counter that tracks the number of invalid login attempts. After the specified time period passes, the users who were blocked will be able to log in again.
    • Enter the number of minutes for which users should be blocked.
    • Example: Consider the following limits:
      • Invalid login attempts limit is 3 within 5 minutes
      • Reset the invalid attempts limit after 30 minutes

      In the above example, if a user fails to log in three times within a five-minute interval, they will be blocked from logging in to O365 Manager Plus for 30 minutes.

  4. Click Save Settings.

Other settings

If you want to hide the Forgot Password? link on the login page, enable the Hide the ‘Forgot Password?’ link in login page option.

Active Directory configuration

You can configure an Active Directory (AD) domain in order to add AD users as Help Desk Technicians, and to authenticate users based on their AD credentials when they log in to the product.  Follow the steps below to add a domain:

  1. Navigate to Settings → Admin → Administrative Settings → Logon Settings, and click the Active Directory Settings tab.
  2. Provide the name of the domain to be configured.
  3. Add domain controllers (DCs) by clicking the + button. This will automatically discover the available DCs.
    • Select the DC from the list of available choices discovered from the DNS.
    • If auto-discovery of DCs fails, you will have to manually add the DC in the Domain Controller Name text box. You can also add multiple DCs by separating them with a comma.
    • Click Add to add the DCs.
  4. Enter the Domain User Name and Domain Password to authenticate. In the absence of authentication details, the product will perform an anonymous login.
  5. Click Add to configure the domain.

Note: Select the Enable AD Authentication and allow O365 Manager Plus delegation checkbox to activate the Active Directory Authentication option and create Help Desk Technicians in the product.

Edit a domain:

To reconfigure the details of an existing domain, click the edit icon in the Actions column. Make the changes and click Update to save the new edits.

Refresh a domain:

To refresh a configured domain, click the refresh icon in the Actions column of that respective domain.

Delete a domain:

To delete a domain from the available list, click the delete icon in the Actions column of that respective domain.

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