Product Settings

You can change the connection settings, proxy settings, and URI settings using this option.

Change connection settings

  • Go to the Settings tab.
  • Select Admin → General Settings →Connection in the left pane.
  • Select the Connection Settings tab.
  • Choose your connection type. You can choose either HTTP or HTTPS.
  • Specify the Port Number of your choice after choosing the connection type. (Default ports for O365 Manager Plus - HTTP : 8365, HTTPS : 9365)
  • Select the Session Expiry Time, the time for which the user session would last.
  • Select the level of logs to be collected from the Logging Level drop-down. The default logging level is Normal which is the minimal level of log collection. Select Debugfor detailed log collection.
  • Enable or Disable the Usage Statistics Gathering option. Enabling this option will allow us to collect your usage statistics.
  • Click Save to store the configured settings

Change proxy settings

  • Go to the Settings tab.
  • Select Admin → General settings → Connection in the left pane.
  • Select the Proxy Settings tab.
  • Select the Configure Proxy Settings checkbox.
  • Enter the Server Name/IP and the Port number of the proxy server.
  • Select Test Connection, to check your configuration.
  • Select Authentication checkbox, if the proxy server requires authentication, and enter the Username and Password.
  • Click Save.

Change URI settings

  • Go to the Settings tab.
  • Select Admin → General Settings → Connection in the left pane.
  • Select the URI Settings tab.
  • Select the Office 365 Tenant
  • Enter the Company or Partner URI. If left empty, the default URI will be used.
  • Click Save.

High Availability

High availability refers to a system or component which aims to ensure an agreed level of operational performance for a higher than normal period. O365 Manager Plus helps administrators to maintain high availability for a server in case of failure of the primary server.

O365 Manager Plus achieves this by employing a high availability architecture which designates a backup server to act as a shield to the primary server.

  • Same database is used for both the servers and at any given time, a single server will cater to user requests and the other will be inactive till the primary server is down.
  • Whenever the primary server encounters an unplanned downtime, the standby server becomes operational and takes control.


    • Make sure that the version of MSSQL server being used is higher than 2005.
    • Make sure that both instance of the product:
      • Are installed and running as a service.
      • Have the same build architecture , version, and build number.
      • Are connected to the same domain, and network.
        If your IP range is 172.21.9.x, then the primary server, standby server, and the virtual IP should also lie in the IP range i.e. 172.21.9.x.

    Steps to enable high availability

    Follow the below steps to enable this setting.

    • Go to theSettings tab.
    • Select Admin → General Settings → Connection in the left pane.
    • Select  High Availability option found in the top right corner of the page.
    • Enter the appropriate values for the subsequent fields to enable this setting.
      • Primary Server URL: This text box will contain the URL of the primary server on which the selected component is installed.
      • Standby Server Name/IP: Enter the URL of the secondary server that you want to take over during downtimes of the primary server.
      • Admin Username/Password: Enter the super admin credentials in standby server. Note: Super administrators are users who have been provided with full control over the entire application.
      • Virtual IP Address: Enter a single IP to access both the primary and standby servers. A virtual IP address is an unused static IP address. Open cmd and try pinging an IP. If it throws the error "Request timed out", the IP is unused and can be used as the virtual IP.
      • Virtual Host Name: A virtual host name is the alias given to the virtual IP.  This can be set from the DNS server. Enter the virtual host name to access both primary and standby servers.
    • Click Save
    • You can either choose Restart Now or Restart Later option found in the alert message. High availability will be enabled only after a successful restart of the product.

    Steps to disable high availability

    Follow the below steps to disable high availability.

    • High Availability can be disabled only from the standby server. Hence to disable it, please shutdown the component in the primary server and start it from the standby server. 
    • Go to the Settings tab.
    • Select Admin → General Settings → Connection in the left pane. 
    • Select the High Availability option found in the top right corner of the page.
    • Select Remove found in the Configuration Status column.
    • Click Yes in the confirmation pop-up.
    • Restart the component in stand-by server.
    • Restart the component in primary server.
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