How to deploy patches of VanDyke Software using upload option?

Description

The VanDyke SecureCRT and VanDyke Software (SecureCRT + SecureFX Bundle) requires acceptance of certain policies before proceeding with the patch download. However, you can manually download the patch and upload it to the patch store directly from the console using the upload patches option.

Resolution

• For Distribution Server
• For cloud roaming agents

For Distribution Server,

Follow the steps given below to resolve this issue:

1. Download the updates of the VanDyke SecureCRT and VanDyke Software (SecureCRT + SecureFX Bundle) application manually.
2. Rename the downloaded file in the format:<PatchID>-<PatchName>

Note: To find the Patch Name, navigate to Patches -> Downloaded Patches -> Search for the Bulletin ID TU-1447 and click on the Patch ID. There'll be a pop-up in which you'll find the Patch Name listed.

For example: 330557-scrt-x86-bsafe.9.3.2.2978.exe

3. Navigate to <DS_INSTALL_DIR> -> Replication -> Store and place the renamed files.
4. Then go to Missing Patches -> Search for the Bulletin ID TU-1447 which has the same Patch Name and click on Install Patch.

If you have changed the location of the patch store, then navigate to the path mentioned in the registry value which has been highlighted in the screenshot below:

For cloud roaming agents,

Follow the steps given below to resolve this issue:

• Download the updates of the VanDyke SecureCRT and VanDyke Software (SecureCRT + SecureFX Bundle) application manually.
• Click on Upload near the Download failed error message. Using the Upload option you can install this patch.
• Otherwise, navigate to Patches -> Downloaded Patches -> Upload Patches -> Search for the Bulletin ID TU-1447 and click on Upload under Action.
• Then select Install Patches to deploy.

If the issue persists even after following the above-mentioned resolutions, please feel free to contact support.