If you're using Desktop Central, refer to this document to resolve this issue.
You are trying to download Citrix Workspace or Citrix Files for Outlook patches and the download fails.
This might be due to some issue in the session keys and hash keys of the download link. This error might also be due to a dynamic download URL.
Follow the steps given below to resolve this issue:
For Citrix Workspace:
For Citrix Files for Outlook:
For Citrix Workspace:
Note: To find the Patch Name, navigate to Patches -> Downloaded Patches -> Search for the Bulletin ID TU-065 and click on the Patch ID. There'll be a pop-up in which you'll find the Patch Name listed.
For Citrix File for Outlook:
Note: To find the Patch Name, navigate to Patches -> Downloaded Patches -> Search for the Bulletin ID TU-1003 and click on the Patch ID. There'll be a pop-up in which you'll find the Patch Name listed.
If the issue persists even after following the above-mentioned resolutions, please feel free to contact Support.