On-PremisesCloud

 

How to deploy Citrix Receiver LTSR patches using upload option?

Description

You are trying to download Citrix Receiver LTSR patches and the download fails. This might be due to some issue in the session keys and hash keys of the download link.

Resolution

Follow the steps given below to resolve this issue:

  • Download the updates of Citrix Receiver LTSR app manually.
  • Click on Upload near the Download failed error message. Using the Upload option you can install this patch.
  • Otherwise, navigate to Patches -> Downloaded Patches -> Upload Patches -> Search for the Bulletin ID TU-065 and click on Upload under Action.
  • Then select Install Patches to deploy.

If the issue persists even after following the above-mentioned resolutions, please feel free to contact support.