Ratings from customers of both platforms
on Gartner Peer Insights
| Overall capability score |  |  |
|---|---|---|
| Ease of deployment | 4.5 | 4.3 |
| Ability to understand needs | 4.5 | 4.5 |
| Pricing Flexibility | 4.5 | 4.3 |
| Automation and adjacent systems integrations | 4.5 | 4.3 |
| Ease of integration using Standard APIs and Tools | 4.3 | 4.3 |
| Availability of 3rd-party resources | 4.2 | 4.2 |
| Quality of peer user community | 4.2 | 4.2 |
Top reasons why PAM360 offers better value compared to Delinea
PAM360 delivers 219% ROI across enterprise deployments
PAM360 delivers a documented 219% return on investment, with payback achieved in under four months and $323,742 accumulated in savings in over three years. Customers have consistently rated PAM360 a 10/10 for economic fit, reflecting how quickly the platform begins delivering value after deployment.
Simply put, for every dollar spent, organizations see more than three dollars in return, making PAM360 not just a security upgrade, but a sound business decision. You know what you are paying for, what you are getting, and what the returns look like, unlike cases where the real cost only becomes clear once professional services, add-on modules, and multi-year lock-ins start stacking up.
Built from the ground up, not acquired
For over 20 years, ManageEngine has been part of Zoho Corporation, a 25-year old, privately held and profitable organization that has stayed true to the notion of building it out through persistent R&D. Our products evolve together, designed with a unified vision to seamlessly integrate and deliver long-term value without any dependency on third-party acquisitions. This commitment has earned the trust of 5,000+ enterprises worldwide who rely on us not just for the offerings, but for the assurance of stability, transparency, and continuity.
Today's privileged access management landscape clearly paints a picture that trust in tools built on a cohesive platform matters: it is built on predictability. Delinea itself is a product of acquisition, formed from the merger of Thycotic and Centrify. It has since added Authomize and Fastpath to the pool mix, bringing its own architecture, support model, and migration challenges. Analysts and Gartner have flagged that their best-revenue growth has leveled, and investments in sales and marketing have moderated, raising questions about long-term momentum during a period where the PAM market demands continuous innovation around AI agent security, machine identity management, and cloud-native capabilities.
Easy to deploy and simple to use
PAM360 is built to get enterprises operational fast. Our deployment timelines are three to four weeks on average. Upgrades are efficient with high availability running in master-master or multi-master configurations with fully automated failover. Scaling to a larger user base requires no architectural overhaul, just point new app servers to a central SQL cluster. Our platform is built for teams that need to move quickly, not for teams that need to hire specialists to keep things running.
The result: PAM360 helps enterprises establish 219% ROI with a rapid four month payback period. That is not a retention number propped up by lock-in mechanics. It is value that shows up early and compounds over time.
Delinea markets itself as simple to deploy and use. But behind the scenes, several core capabilities around privileged credential management and account discovery still require custom scripting or multi-server configurations and put additional burdens on customers. Specialized scripting expertise, longer deployment timelines, ongoing maintenance of custom scripts, and troubleshooting shouldn't be needed for features baked in out of the box. This scripting dependency directly contradicts Delinea's simplicity messaging and creates real barriers for teams that don't have PowerShell expertise.
Secure remote access, without the gaps
PAM360 provides comprehensive PAM capabilities out of the box, including session brokering, credential management, session recording and auditing, lifecycle management, built-in MFA, and JIT access. Through tight integration with ManageEngine ServiceDesk Plus, onboarding and offboarding workflows are automated, enabling HR teams and third-party workflows to inject privileged services access on demand. PAM360 also supports task automation capability, where temporary, time-boxed privileged accounts are auto-provisioned on the target system when needed and auto-deleted once the task is complete.
Delinea's PAM capabilities remain less mature than competitors. The absence of self-service registration forces administrators to manually provision every end-use case. The lack of multi-user collaboration prevents administrators from simultaneously troubleshooting issues. The inability to create on-demand, one-time access tokens means enterprise customers cannot provide time-limited, auditable access to external identities without permanently provisioning accounts. For organizations supporting third-party vendors, contractors, and remote IT staff, these gaps create operational friction, slow down incident response, and limit scalability.
Transparent pricing across the board
ManageEngine's pricing is consistently less than the market average. We provide a transparent pricing model for machines functionality at a single, predictable price point based on administrator count and not privileged user count, with the pricing list accessible to anyone on publicly listed plans. From the very beginning, customers are advised of our pricing structure, which is solely based on administrators, and our commitment to operational transparency in terms of no hidden cost has been articulated. This is an important competitive differentiator for us, a practice stated by many of our customers.
Delinea's pricing model creates significant challenges for enterprise customers. While small deployments may appear comparable or even attractively priced, large-scale scenarios are priced above market average, a classic 'land and expand' trap. Most critically, Delinea's PAM pricing is one of the highest in the entire market according to Gartner's evaluation, making it cost prohibitive for organizations requiring comprehensive privilege elevation and delegation management across Windows, Linux, and UNIX systems.
This uneven pricing strategy penalizes organizations as they scale, forcing them to either limit PAM deployments or absorb significantly higher costs than alternatives. Professional services combined, our customers still spend only a fraction of their IT budget, which is significantly lower than they would spend for the same league of offerings from Delinea. For a structured way to weigh these trade-offs, see our PAM buyer's guide.
What our customers say
