Mail server settings define how PAM360 sends email notifications to users. These settings include the sending method, email provider, sender email address, PAM360 access URL, SMTP server or API connection details, and the authentication or permission settings required for the selected provider. Once configured, the mail server facilitates PAM360 to send email notifications for user onboarding, password management, access control workflow, and other events.
Best Practice
Configure the mail server settings before adding new users to PAM360. This ensures that users receive email notifications containing their PAM360 access credentials when their accounts are created.
PAM360 supports Microsoft Exchange Online, Gmail, and other SMTP-compatible mail servers. For supported email providers, email notifications can be sent through either an SMTP server or the email provider's API. PAM360 supports the following mail delivery methods:
The supported delivery and authentication options vary depending on the email service.
| Email Provider | Mail Delivery Method | Authentication/Permission |
|---|---|---|
Microsoft Exchange Online | SMTP | OAuth 2.0 (SASL XOAUTH2) with Delegated permission |
Microsoft Graph API | OAuth 2.0 with Delegated permission or Application permission | |
Gmail | SMTP | OAuth 2.0 (SASL XOAUTH2) |
API | OAuth 2.0 user authorization | |
Other Mail Servers | SMTP | Authentication supported by the configured SMTP server |
Based on your requirements, choose the email provider and mail delivery method best-suited for your environment. Explore the provided links for comprehensive instructions to configure Microsoft Exchange Online, Gmail, or other SMTP servers as the mail server within PAM360.
Follow the provided steps to ensure seamless email communication for notifications, alerts, and other essential messages.