We're with you in every phase of your PAM journey
Our team specializes in implementing identity security solutions across diverse industries, delivering robust protection while ensuring regulatory compliance. Through our proven approach, we help organizations defend against emerging threats while maximizing user adoption through smooth deployment and dedicated support from day 1.
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Strategic consulting
We work alongside our customers, enabling them to design and architect a prioritized roadmap for an optimal identity security program unique to their environments. By evaluating your organization's PAM maturity, we provide customized recommendations, enabling you to strategically scale your security in alignment with your evolving needs.
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Implementation services
Our experts will work with you to develop a detailed implementation plan tailored to your specific infrastructure, security policies, and business requirements. We will help you customize PAM360 to meet your unique needs, including integrating with third-party applications and security tools.
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Training and onboarding
Our customized training programs cover everything from basic administration to advanced features and best practices. You can also accelerate user adoption with interactive onboarding workshops that demonstrate the value of PAM360 and provide hands-on experience with key features.
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Premium support
With our comprehensive enterprise support program, you can get direct access to our seasoned identity security experts. Enjoy faster response times, proactive issue resolution, and personalized guidance to optimize your PAM360 environment. Our premium support goes beyond troubleshooting; we become an extension of your IT team. Here's a snapshot of what you can gain from our premium support services.
Premium support
- Email, chat and remote support
- API support
- Periodic health check
- Technical account manager
- Toll free calling
- 24x7 support
- Support during weekends and holidays
- Escalations addressed via global escalation
- Scheduled call back
- Global support availability
- Gap analysis report
- Online resources
- Customer support portal
- Upgrade assistance
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Periodic health checks
We'll review your configuration, assess your security posture, and provide recommendations for optimizing your PAM360 deployment. Our proactive health checks include a comprehensive review of your PAM360 implementation, identifying areas for improvement and ensuring optimal performance.
Talk to an expert
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Identify and troubleshoot technical issues
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Address your privileged access security gaps
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Optimize your PAM implementation for a faster time-to-value
