Troubleshooting

    SSL connection error

    1. Place the server's certificate in your browser's certificate store by allowing trust when your browser throws up the error saying that the certificate is not trusted.
    2. Export the certificate as a binary DER file from your browser.
    3. For Firefox, you can do this by following the steps below:
      • Click the lock symbol next to the URL and click More Information.
      • Select the Security tab, click View certificate, and click the Details tab.
      • Select the certificate and click Export. Select a location in your local machine and save the certificate.
    4. For Chrome, navigate to Settings > Show Advanced Settings > ManageCertificates.
    5. Use the ImportCert.bat utility to import the certificate into ADAudit Plus' JRE certificate store. Execute the following command from the <ADAudit Plus Installation Directory>/bin folder.

      6. ImportCert.bat -add "<certificate-name>" "<path-to_certificate>"