Troubleshooting Tips

Possible reasons for a connection failure:

  • Connect to the correct network
  • Recheck if you can reach the ADManager Plus Server
  • Try using the right IP address
  • Verify the port number
  • Set up the firewall permissions rightly

App force closes:

  • Try clearing the app cache data
  • Reboot the phone
  • Uninstall the current app and reinstall the latest version
  • Check for memory availability