Troubleshooting Tips


Possible reasons for a connection failure:

  • Connect to the correct network

  • Recheck if you can reach the ADManager Plus Server

  • Try using the right IP address

  • Verify the port number

  • Set up the firewall permissions rightly

App force closes:

  • Try clearing the app cache data

  • Reboot the phone

  • Uninstall the current app and reinstall the latest version

  • Check for memory availability