Manage users' photos

    ADManager Plus allows you to manage the photos of the users in your Active Directory (AD) and Exchange. Using this feature, you can:

    The steps given in this page will help you use the various options in the manage user photos feature and also the frequently asked questions (FAQs) specific to the photo management feature.

    Modify or upload the photos of users in bulk

    With this feature, you have the flexibility to:

    • Import all the photos from a folder and upload them to the corresponding users
    • Import specific user photos for a set of users

    Steps to upload or modify user photos in bulk

    1. Log in to ADManager Plus.
    2. Click the Management tab.
    3. Under User Management, click Manage User Photos located under Bulk User Modification.
    4. Click the Import Photos button located at the center of the window, just above the users list.
    5. You can upload user photos in two different ways.
      • If you wish to upload all the images in a folder to the respective users, then in the Import Photos window that pops up, specify the path of the shared folder where the users' photos are located in the Import from a shared location tab and upload the photos in one go.
      • Alternatively, instead of importing all the photos from the folder, if you wish to import only specific photos from the folder, click the Select Photos tab, and then the Browse button to upload the photos.
    6. In the File name pattern to locate field, specify the file naming pattern or attribute based on which the photos in the selected folder must be matched with their corresponding users in AD.
    7. Note: By default, the displayName attribute will be used to match the photos. If you wish to use a different attribute or pattern, click the icon-edit icon located beside the file name pattern field and select the desired attribute or pattern.
    8. Click Import to fetch all the photos from the specified location. The imported photos can be resized based on the requirements before uploading.
    9. From the users displayed, select the ones for whom you wish to upload or modify the photos and click Update.

    Note:

    To upload or modify the photo of a single user from the Modify users' profile photos window itself,

    • Select the domain from the Select Domain option.
    • Click the tile of the user whose photo you want to modify or upload from the list of displayed users. You can also find the user using the Locate user field in the left, below the Select Domain option.
    • Now, click Change photo and upload the photo.
    • Click Save.

    Manage users' photos in AD and Exchange through user creation and modification templates

    ADManager Plus allows you to manage users' photos in AD, Microsoft 365 and Exchange through user creation and modification templates.

    Steps to manage user photos using templates

    1. Log in to ADManager Plus.
    2. Click the Management tab.
    3. Click User Management in the left pane and navigate to User Templates.
    4. Click either User Creation Templates or User Modification Templates.
    5. To manage user photos, click the icon-edit-new icon next to the preferred template from the existing templates to edit or select Create New Template from the top right corner of the page.
    6. Select Enable Drag-and-drop to customize the templates.
    7. In the General section, drag and drop the User Photo attribute from the Field Tray to any preferred location.
    8. In the Edit User Photo dialog box that appears, the user photo can be uploaded from the system by choosing the Browse option. You can also manage the photo of Microsoft 365 users directly from here.
    9. The user photo can be uploaded by choosing any of the photo attributes (thumbnailPhoto, exchangePhoto, thumbnailLogo, photo, jpegPhoto) from the drop down list.
    10. Example: A high resolution photo for a user in Exchange can be uploaded by selecting the exchangePhoto attribute from the drop down list.

    By following the above steps in User Modification Templates or User Creation Templates, the administrator can manage user photos in AD, Exchange, and Microsoft 365.

    Delete user photo

    To delete the user's photo in AD and Exchange, follow the steps given below.

    Steps to delete a user photo

    1. Click the Management tab.
    2. Under User Management, click Manage User Photos located under Bulk User Modification.
    3. In the Modify users' profile photos page, select the domain in which the user whose photo has to be modified is located. All the users in the selected location will be listed along with their photos.
    4. From the list of users, click the user whose photo you wish to delete.
    5. In the Select Photo window that pops up, click Remove to delete the user photo.

    FAQs related to the photo management feature

    1. How can I modify the photo for only one (single) user?

      Locate the desired user using the search option provided on the left extreme of the manage user photos page and click the desired user. Select the relevant photo using the Change photo option provided in the window that pops up, and save.

    2. How can I apply a photo for an entire department?
      • Name the photo to be updated with exactly the same name of the department (for example: sales.jpg).
      • Using the Import Photos option, specify the format value to be used (for matching the photo to the object) as %department% and import the photo.
      • Review it once, select all the users, and click Apply.
    3. The user I want to modify is not displayed when I search using the locate user option. Why?

      This issue could be due to any of these reasons.

      • If the user account is a new one, click the refresh icon placed at the top left corner of the pane where the users are displayed, and search again.
      • If you are trying to locate the user using an attribute other than the displayName or sAMAccountName, chances are the value might have changed. Run the All Users report, locate the user, confirm the value of the attribute that you are using, and try again.
      • Sometimes, insufficient permissions could also cause this issue. Check if you have permission to view the users in the particular OU where the user is located.
    4. I am importing photos for bulk modification of users' photos, but a particular user is not in the list displayed. What should I do?

      This issue could be due to any of these reasons.

      • Ensure that the size of the photo for the particular user does not exceed the maximum limit. The maximum allowed size for thumbnailPhoto is 100KB, for thumbnailLogo it is 32KB, and for jpegPhoto and photo, it is 10MB.
      • If you are using an attribute other than the displayName and sAMAccountName as the file name format for importing the photos, the value for the particular attribute might have changed recently. Please run the All Users report, confirm the value of the attribute, and try again.
      • If the attribute used while importing the photos is a custom attribute, please ensure that it is configured in the Admin tab of ADManager Plus and has user reports selected in the associated reports.
    5. I have tried all the solutions mentioned in the FAQ section, but the issue still persists.

      We suggest that you contact our support team at support@admanagerplus.com, and we will assist you in resolving the issue.

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