Over 180,000 organizations across 190 countries
trust ManageEngine to manage
their IT.
As an organization grows, its networks, additional resources, and administrative tasks also grow at a rapid pace.
To delegate AD administration, IT admins have to follow a long list of best practices using built-in AD tools,
making this process tedious and cumbersome.
ADManager Plus' powerful delegation module enables you to securely delegate AD operations
to help desk technicians using GUI-based actions.
Limit the scope of delegation to specific OUs. You can also delegate different roles for different OUs to multiple technicians.
Delegate the desired operations to a group instead of individual users. All the group members will inherit the permissions to perform the tasks defined for that role.
Delegate Microsoft 365 management and reporting to help desk technicians with the option to manage specific Microsoft 365 domains and licenses.
Delegate backup and recovery operations to protect against undesired and accidental AD changes.
The AD help desk delegation feature could be especially useful during the hiring season when a company sees a sudden influx of new employees. Provisioning new user accounts is a major priority, yet time-consuming. Administrators can reduce the time the process takes and their involvement in it by delegating the task of creating new user accounts in AD to HR personnel. The AD help desk delegation module provides HR staff with permissions to view and perform only the tasks that are delegated to them.
Requests for password resets and user account unlocks make up a major portion of help desk calls. Rather than spending their time on these tasks, IT administrators can delegate them to technicians and focus on the other critical tasks at hand. ADManager Plus' role-based, OU-specific delegation feature is the ideal solution for this problem.
Administrators can securely delegate AD, Microsoft 365, and Google Workspace management and reporting capabilities to technicians or non-IT users from a single console. You can entrust help desk technicians with permissions for performing tasks like creating and managing mailboxes in Exchange and creating and managing users in Microsoft 365 and Google Workspace. With defined administrative boundaries, technicians can perform specific actions, such as create users and manage licenses, only in specific domains.
A user account's group memberships undergo changes every time the user gets promoted, changes teams, or moves to a different branch. A major challenge is constantly updating group memberships as it is critical to granting permissions and access to resources. ADManager Plus' delegation feature allows you to entrust help desk technicians with granular permissions for moving users from one group to another.
This report tracks what AD objects were created, deleted, or modified, which help desk technicians made the changes, and when the changes were made.
This report lists all the changes that administrators made to help desk technicians' accounts and roles.
This report lists all available help desk technicians and their delegated roles, domains, and OUs in AD, Microsoft 365, and Google Workspace.
This report generates the logon details for all help desk technicians, such as the logon and logoff times, the duration of sessions, and the authentication methods used.
Over 100,000 technicians
trust ADManager Plus to manage their
Windows environment.
ADManager Plus is not just about Windows AD delegation.
Here are a few other popular product features:
Leverage customizable templates to manage all AD objects with simple, GUI-based actions.
Gain in-depth visibility into your Microsoft 365 environment with over 90 out-of-the-box reports and without any PowerShell scripts.
Expand the capabilities of ADManager Plus by integrating with other leading IT products.
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