You spend a good chunk of your day responding to requests in ServiceNow.
You also toggle between multiple consoles, write complex PowerShell scripts,
or use Microsoft's not-so-user-friendly native tools to manage your Active Directory.
The good news is that you no longer need to burn your day away; we've got a way to simplify your IT operations. Why strain when you can do all of your most common AD management actions right from within ServiceNow?
When you're an IT admin, Active Directory and IT service management go hand-in-hand. What you really need is seamless integration between ServiceNow and Active Directory. And that's what the developers from our ADSolutions research labs have put their heads together to make. They've come up with a solution that is easy to use and absolutely free!
Create users in Active Directory, Exchange, Office 365, G Suite, and Skype for Business (formerly Lync) from the ServiceNow console.
Empower your help desk technicians with the ability to reset end users' passwords.
Unlock locked out AD users and enable or disable user accounts when required.
Alter group membership details by adding or removing user accounts from groups.
Follow our expert advice to learn how to start empowering your ServiceNow technicians to effectively cater to AD management service requests. Set up quickly, dashboard access for your end users. Forget your AD management woes.