Enhance your help desk productivity with
ADManager Plus integrations

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Why watch this webinar?

Accomplish your Active Directory related tasks in a matter of a few clicks, right from your help desk console. Yes, you read that right!

Attend our exclusive two-part webinar series to know how a seamless integration between our in-house help desk management software - ServiceDesk Plus, and our comprehensive IAM solution - ADManagerPlus, can work wonders for your help desk.

In this webinar, you'll learn about:

  • Integrate our in-house IAM and ITSM solutions seamlessly.
  • Enhance the productivity of your help desk multi-fold.
  • Use smart templates to provision users simultaneously to AD, Exchange, Office 365, etc. from the ServiceDesk Plus interface.
  • Perform frequent tasks such as user management directly from the ServiceDesk Plus console.
  • Reset end users' passwords from the help desk tool.
  • Enable/disable AD accounts and unlock the locked-out AD users.
  • Customize access permissions to authorized technicians by associating ADManager Plus roles with ServiceDesk Plus roles.
 

Featured in this Resource

 

User provisioning

Help desk technicians often create and manage user accounts in Active Directory, Exchange, and Microsoft 365 from their help desk tool. We can show you how to do that without having to deal with any complex Active Directory management tools, thereby accelerating the user account management process.

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Password reset and account unlock

By integrating ADManager Plus with your help desk tools, administrators and help desk technicians can reset passwords instantly from within the help desk tool, which helps in reducing employees' waiting time. We'll show you how to integrate with your help desk tool to resolve account lockout issues from a single console.

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AD User object modification

Integrating ADManager Plus with help desk tools allows help desk technicians to enable/disable accounts, modify users' group membership, department, and manager—all from a unified console.

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Manage and secure your Active Directory using

ManageEngine ADManager Plus
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Learn more aboutADManager Plus

  AD cleanup
  360-degree user provisioning
  AD password management
  Help desk delegation
  Workflow-controlled AD management
  Automated user onboarding and offboarding

Additional resources

Learn more about ADManager Plus with our extensive resource collection

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