ADManager Plus, with its workflow capabilities, can function both as an Active Directory ticketing software and as a mini-IT-compliance toolkit!!
As a ticketing software...
Workflow can function as a basic, yet precise Active Directory ticketing software. This comes handy in executing tasks like creating and disabling users, which are simple but crucial to the security of the Active Directory. Workflow presents Active Directory ticketing with three important aspects:
Accountability: Workflow also facilitates viewing all the requests raised so far, provided they have not been deleted! Though small it may seem, this gives an edge for the administrator in compliance, as this feature gives a 'single-window view' of all the tickets that have been resolved through the product so far!
These features make ADManager Plus Workflow, an ideal tool to manage basic Active Directory tickets in the most secure and efficient way!
As a compliance software...
In today's world of corporate entities, 'compliance' has become a bare minimal requirement to avoid massive financial liabilities and threats of those dubiously distinguishing 'CNN moments!'. Non-compliance is...and never will be an option! Adding to all this, there are compliance rules periodically getting appended to the pre-existing chain.
It is clearly seen that all these laws converge at a single point: Information Security and Workflow! It is, from the aforementioned excerpts from HIPAA, SOX and USA PATRIOT, evident that compliance is one of the foremost requirements for any organization...and the task of ensuring this is largely in the hands of IT Management.
ADManager Plus kicks in, to ease the task of using Active Directory for compliance! As a central repository of all information in the organization to start with, Active Directory is 'the' point to start with when it comes to compliance. ADManager Plus, with its workflow feature, makes these compliance tasks a child's play! There are several laws for which compliance can be established using ADManager Plus:
How ADManager Plus's Workflow Assists in Compliance...
Now that's one more feather added to ADManager Plus's cap - a mini-compliance management system!! With an inventory that works for the requirements of almost all acts, this comes as a cost-effective tool too! Your expenses are cut down, not just from paying millions for violating the acts, but even from the moment you start using ADManager Plus - the complete Active Directory management solution, now with Workflow monitoring for Active Directory ticketing and compliance!!!
An IT Manager needs to see an overall picture of all Active Directory users and objects to take business and mission critical decisions. ADManager Plus provides IT Managers with an at-a-glance dashboard view of the reports on all users, groups, objects and more, to assist in making informed decisions.
The role of an IT Administrator is to manage all network resources, for which up-to-date information on all users, objects, groups along with knowledge of account status of users, is required. The administrator has to perform management tasks like user creation, password resets, unlock user accounts, delete users, enable or disable users, move user home folders and more. ADManager Plus helps IT Administrators in creating and modifying users and objects in "bulk", using a CSV file and Templates. It also provides the facility to generate reports on specific attributes on Active Directory and perform management functions from these Reports.
Help Desks techs are loaded with routine management tasks "delegated" to them by the administrator which involve password resets, account unlocks, user creation and other management functions. ADManager Plus provides the administrator with privileges to delegate specific roles to help desk technicians and restricted to one or more Organizational Units. Help Desk techicians can manage users that have been delegated to them from ADManager Plus web console easily even with little knowledge of command lines and scripts.
ADManager Plus allows end users to self-update their own personal information in Active Directory in real time. This helps in keeping information in the Active Directory current and up-to-date and reduces the help desk burden to a great extent. With an ADSearch feature, ADManager Plus acts as a web-based telephone index.
IT Auditors are more interested to know the compliance status of an organization, for which they require information on audit status of users. ADManager Plus supports the IT Auditors with reports which are useful in achieving Sarbanes-Oxley and other regulatory compliance, pertaining to Active Directory management.