# Delivering exceptional user experiences

These are the questions asked during Delivering exceptional user experiences training.

## FAQ's

- **What is the intelligence used for predictive analysis in Applications Manager?**  
  Applications Manager uses machine learning techniques to predict or forecast reports. You can refer to the following link to know more:  
  [https://www.manageengine.com/products/applications_manager/help/forecast-reports.html](https://www.manageengine.com/products/applications_manager/help/forecast-reports.html)

- **From which version of Applications Manager is Web Transaction Recorder supported?**  
  Web Transaction Recorder is supported for all versions of Applications Manager. You can download the Web Transaction Recorder from the following link:  
  [https://www.manageengine.com/products/applications_manager/transaction-recorder-download.html](https://www.manageengine.com/products/applications_manager/transaction-recorder-download.html)

- **Does Web Transaction Recorder support test playback?**  
  Yes, Web Transaction Recorder supports test playback. It records all user online transactions in their exact sequence and gives complete insight from the end user's perspective. Refer to the following link to know more:  
  [https://www.manageengine.com/products/applications_manager/help/http-url-monitors.html#webTransactionRecorder](https://www.manageengine.com/products/applications_manager/help/http-url-monitors.html#webTransactionRecorder)

- **Does Applications Manager monitor SSL certificate of my site?**  
  Yes, Applications Manager can monitor the SSL certificate of your website. Refer to the following link to know more:  
  [https://www.manageengine.com/products/applications_manager/ssl-certificate-monitoring.html](https://www.manageengine.com/products/applications_manager/ssl-certificate-monitoring.html)