ManageEngine® Applications Manager
Business hours is a pre-determined set of hours which helps you to view reports for the particular hours during the day. Instead of viewing data for the entire 24 hour period, you can now view reports for the particular business hour you have set. It helps you identify the critical issue which may have arised during business hour for a particular application or resource.
To create a business hour, follow the instructions given below:
Click on Admin tab. Under Applications Manager Server Settings click on Business Hours icon.
Click on New Business Hour link.
Provide Name for the business hour (Eg. Office Hours). Provide Description for that business hour.
Now select which day(s) do you want to view reports for. Then select the time period for which you would like to view the reports for. Refer to the screenshot for reference:
Once the business hour is created, you can now generate various reports for the particular business hours you have created.
You can set Business Hours from the Admin Server and the Managed Servers in the Enterprise Edition of Applications Manager. The business hours set in the Admin Server automatically syncs with the Managed Servers. However, the hours set in the Admin Server can only be reused and cannot be edited from the Managed Servers.