# Microsoft Azure Notification Hub Monitoring

- [Microsoft Azure Notification Hub - An Overview](https://www.manageengine.com/products/applications_manager/help/azure-notification-hub-monitoring-tools.html#azurenhoverview)
- [Creating a new Microsoft Azure Notification Hub Monitor](https://www.manageengine.com/products/applications_manager/help/azure-notification-hub-monitoring-tools.html#newmonitor)
- [Monitored Parameters](https://www.manageengine.com/products/applications_manager/help/azure-notification-hub-monitoring-tools.html#parameters)

## Microsoft Azure Notification Hub - An Overview

Azure Notification Hub is a managed, scalable push notification service that enables sending mobile push notifications to multiple platforms from any backend. Applications Manager's [Azure Notification Hub monitoring](https://www.manageengine.com/products/applications_manager/azure-notification-hub-monitoring.html) tracks device registrations, installation operations, scheduled push notifications, incoming requests, and push notification delivery outcomes across Apple (APNS), Windows (WNS), Google (GCM), and Microsoft (MPNS) push services.

## Creating a new Microsoft Azure Notification Hub Monitor

To learn how to create a new Microsoft Azure Notification Hub monitor, [click here](https://www.manageengine.com/products/applications_manager/help/microsoft-azure.html#newmonitor).

## Monitored Parameters

Navigate to the **Category View** by clicking the **Monitors** tab. Hover over 'Child Monitors' under **Microsoft Azure** in the Cloud Apps table, and then select the **Notification Hubs** monitor from the displayed tooltip. This action will display the bulk configuration view for Microsoft Azure Notification Hub in three tabs:

- **Availability** tab gives the availability history for the past 24 hours or 30 days.
- **Performance** tab gives the health status and events for the past 24 hours or 30 days.
- **List view** tab enables you to perform [bulk admin configurations](https://www.manageengine.com/products/applications_manager/help/bulk-config.html).

Following are the list of metrics monitored in [Microsoft Azure Notification Hub Monitoring](https://www.manageengine.com/products/applications_manager/help/azure-notification-hub-monitoring-tools.html) in their corresponding tabs:

- [Performance Overview](https://www.manageengine.com/products/applications_manager/help/azure-notification-hub-monitoring-tools.html#performanceoverview)
- [Apple Push Notification](https://www.manageengine.com/products/applications_manager/help/azure-notification-hub-monitoring-tools.html#applepushnotification)
- [Windows Push Notification](https://www.manageengine.com/products/applications_manager/help/azure-notification-hub-monitoring-tools.html#windowspushnotification)
- [Microsoft Push Notification](https://www.manageengine.com/products/applications_manager/help/azure-notification-hub-monitoring-tools.html#microsoftpushnotification)
- [Google Cloud Messaging](https://www.manageengine.com/products/applications_manager/help/azure-notification-hub-monitoring-tools.html#googlecloudmessaging)
- [Configuration](https://www.manageengine.com/products/applications_manager/help/azure-notification-hub-monitoring-tools.html#configuration)

### Performance Overview

| Parameter | Description |
|---|---|
| **CONFIGURATION** |  |
| Resource Group Name | The name of the Azure resource group that contains the Notification Hubs. |
| Location | The Azure region where the Notification Hub is deployed. |
| Daily Max Active Devices | The maximum number of active devices that can receive push notifications per day under the current pricing tier. |
| **REGISTRATIONS** |  |
| Registration Operations | The total number of all successful registration operations on the Azure Notification Hub between the poll intervals. |
| Registration Create Operations | The total number of all successful registration creations on the Azure Notification Hub between the poll intervals. |
| Registration Update Operations | The total number of all successful registration updates on the Azure Notification Hub between the poll intervals. |
| Registration Read Operations | The total number of all successful registration queries on the Azure Notification Hub between the poll intervals. |
| Registration Delete Operations | The total number of all successful registration deletions on the Azure Notification Hub between the poll intervals. |
| **INCOMING OPERATIONS** |  |
| Incoming Messages | The total number of all successful send API calls by the Azure Notification Hub between the poll intervals. |
| Scheduled Push Notifications Sent | The total number of scheduled push notifications sent by the Azure Notification Hub between the poll intervals. |
| Scheduled Push Notifications Cancelled | The total number of scheduled push notifications cancelled on the Azure Notification Hub between the poll intervals. |
| Pending Scheduled Notifications | The total number of pending scheduled notifications on the Azure Notification Hub between the poll intervals. |
| All Incoming Requests | The total number of incoming requests for the Azure Notification Hub between the poll intervals. |
| All Incoming Failed Requests | The total number of incoming failed requests for the Azure Notification Hub between the poll intervals. |
| **INSTALLATIONS** |  |
| Installation Management Operations | The total number of installation management operations performed on the Azure Notification Hub between the poll intervals. |
| Get Installation Operation | The total number of get installation operations performed on the Azure Notification Hub between the poll intervals. |
| Create or Update Installation Operation | The total number of installation create/update operations performed on the Azure Notification Hub between the poll intervals. |
| Patch Installation Operation | The total number of installation patch operations performed on the Azure Notification Hub between the poll intervals. |
| Delete Installation Operation | The total number of installation delete operations performed on the Azure Notification Hub between the poll intervals. |
| **ALL OUTGOING NOTIFICATIONS** |  |
| All Outgoing Notifications | The total number of all outgoing notifications by the Azure Notification Hub between the poll intervals. |
| **PUSH NOTIFICATION (PNS)** |  |
| Successful Notifications | The total number of all successful notifications on the Azure Notification Hub between the poll intervals. |
| Payload Errors | The total number of pushes that failed because the PNS returned a bad payload error on the Azure Notification Hub between the poll intervals. |
| External Notification System Errors | The total number of pushes that failed because there was a problem communicating with the PNS on the Azure Notification Hub between the poll intervals. |
| Channel Errors | The total number of pushes that failed because the channel was invalid, not associated with the correct application, throttled or expired on the Azure Notification Hub between the poll intervals. |
| Bad or Expired Channel Errors | The total number of pushes that failed because the channel, token, or registration ID was expired or invalid between the poll intervals. |

### Apple Push Notification

| Parameter | Description |
|---|---|
| **SUCCESSFUL NOTIFICATIONS** |  |
| Successful Notifications | The total number of all successful notifications on the Azure Notification Hub between the poll intervals. |
| **ERRORS** |  |
| Invalid Credentials | The total number of pushes that failed because the PNS did not accept the provided credentials or the credentials were blocked between the poll intervals. |
| Errors | The total number of pushes that failed because of errors communicating with APNS on the Azure Notification Hub between the poll intervals. |
| **CHANNEL ERRORS** |  |
| Bad Channel Error | The total number of pushes that failed because the APNS token was invalid between the poll intervals. |
| Expired Channel Error | The total number of tokens invalidated by the APNS feedback channel between the poll intervals. |
| **INVALID NOTIFICATION SIZE** |  |
| Invalid Notification Size | The total number of pushes that failed because the payload was too large on the Azure Notification Hub between the poll intervals. |

**Note:** Apple Push Notification metrics are mapped under Performance Polling. To adjust the polling interval, navigate to **Settings** → **Performance Polling**. In the **Optimize Data Collection** tab, select **Azure Notification Hub** as the Monitor Type and **Apple Push Notification** as the Metric Name. Then set Default Polling Status as required, by default opted as Never collect data.

### Windows Push Notification

| Parameter | Description |
|---|---|
| **WINDOWS NOTIFICATION SERVICE (WNS)** |  |
| WNS Successful Notification | The total number of all successful notifications on the Azure Notification Hub between the poll intervals. |
| Throttled Notifications | The total number of pushes that failed because WNS throttled the application between the poll intervals. |
| Token Provider Unreachable | The total number of notifications that failed because Windows Live was unreachable between the poll intervals. |
| Wrong Token | The total number of notifications that failed because the token provided to WNS belonged to another application between the poll intervals. |
| Dropped Notifications | The total number of notifications dropped by WNS, excluding disconnected channels, between the poll intervals. |
| Authentication Errors | The total number of notifications not delivered because of invalid Windows Live credentials or an incorrect token between the poll intervals. |
| **CHANNEL ERRORS** |  |
| Errors | The total number of notifications not delivered because of errors communicating with WNS between the poll intervals. |
| Bad Channel Error | The total number of pushes that failed because the ChannelURI in the registration was not recognized between the poll intervals. |
| Expired Channel Error | The total number of pushes that failed because the ChannelURI had expired between the poll intervals. |
| Channel Throttled | The total number of notifications dropped because the ChannelURI in the registration was throttled between the poll intervals. |
| Channel Disconnected | The total number of notifications dropped because the WNS channel was disconnected between the poll intervals. |
| **INVALID NOTIFICATIONS** |  |
| Invalid Token | The total number of notifications that failed because the token provided to WNS was invalid between the poll intervals. |
| Invalid Credentials | The total number of pushes that failed because the PNS did not accept the provided credentials or the credentials were blocked between the poll intervals. |
| Invalid Notification Format | The total number of notifications that failed because their format was invalid between the poll intervals. |
| Invalid Notification Size | The total number of notifications that failed because their payload was too large between the poll intervals. |

**Note:** Windows Push Notification metrics are mapped under Performance Polling. To adjust the polling interval, navigate to **Settings** → **Performance Polling**. In the **Optimize Data Collection** tab, select **Azure Notification Hub** as the Monitor Type and **Windows Push Notification** as the Metric Name. Then set Default Polling Status as required, by default opted as Never collect data.

### Microsoft Push Notification

| Parameter | Description |
|---|---|
| **MICROSOFT PUSH NOTIFICATION SERVICE (MPNS)** |  |
| Successful Notifications | The total number of all successful notifications on the Azure Notification Hub between the poll intervals. |
| Throttled Notifications | The total number of pushes that failed because MPNS throttled the application between the poll intervals. |
| Dropped Notifications | The total number of pushes dropped by MPNS between the poll intervals. |
| **CHANNEL ERRORS** |  |
| Bad Channel Error | The total number of pushes that failed because the ChannelURI in the registration was not recognized between the poll intervals. |
| Channel Disconnected | The total number of pushes that failed because the ChannelURI in the registration was disconnected between the poll intervals. |
| **ERRORS** |  |
| Errors | The total number of pushes that failed because of errors communicating with MPNS on the Azure Notification Hub between the poll intervals. |
| Authentication Errors | The total number of pushes that failed because the PNS did not accept the provided credentials or the credentials were blocked between the poll intervals. |
| **INVALID NOTIFICATIONS** |  |
| Invalid Credentials | The total number of pushes that failed because the PNS did not accept the provided credentials or the credentials were blocked between the poll intervals. |
| Invalid Notification Format | The total number of pushes that failed because the payload of the notification was too large on the Azure Notification Hub between the poll intervals. |

**Note:** Microsoft Push Notification metrics are mapped under Performance Polling. To adjust the polling interval, navigate to **Settings** → **Performance Polling**. In the **Optimize Data Collection** tab, select **Azure Notification Hub** as the Monitor Type and **Microsoft Push Notification** as the Metric Name. Then set Default Polling Status as required, by default opted as Never collect data.

### Google Cloud Messaging

| Parameter | Description |
|---|---|
| **GOOGLE CLOUD MESSAGING (GCM)** |  |
| Successful Notifications | The total number of all successful notifications on the Azure Notification Hub between the poll intervals. |
| Invalid Credentials | The total number of pushes that failed because the PNS did not accept the provided credentials or the credentials were blocked between the poll intervals. |
| Throttled Notifications | The total number of pushes that failed because GCM throttled the application between the poll intervals. |
| Errors | The total number of pushes that failed because of errors communicating with GCM on the Azure Notification Hub between the poll intervals. |
| Authentication Errors | The total number of pushes that failed because GCM rejected the credentials or the sender ID was configured incorrectly between the poll intervals. |
| **GOOGLE CLOUD MESSAGING (GCM) INVALID NOTIFICATIONS** |  |
| Invalid Notification Format | The total number of pushes that failed because the payload was not formatted correctly on the Azure Notification Hub between the poll intervals. |
| Invalid Notification Size | The total number of pushes that failed because the payload was too large on the Azure Notification Hub between the poll intervals. |
| **GOOGLE CLOUD MESSAGING (GCM) CHANNELS** |  |
| Bad Channel Error | The total number of pushes that failed because the registration ID was not recognized by GCM between the poll intervals. |
| Expired Channel Error | The total number of pushes that failed because the registration ID had expired between the poll intervals. |
| Wrong Channel Error | The total number of pushes that failed because the registration ID was not associated with the current application between the poll intervals. |

**Note:** Google Cloud Messaging metrics are mapped under Performance Polling. To adjust the polling interval, navigate to **Settings** → **Performance Polling**. In the **Optimize Data Collection** tab, select **Azure Notification Hub** as the Monitor Type and **Google Cloud Messaging** as the Metric Name. Then set Default Polling Status as required, by default opted as Never collect data.