Add Business Service CI

To add non-IT asset CIs use the following URL format:

http://<servername>:<portnumber>/api/cmdb/ci/

Assuming you are adding a non-IT asset CI in the local server with port number 8080, the URL should be given as:

http://localhost:8080/api/cmdb/ci

Keypoints:

Input is an XML string sent as "POST attribute" with key "INPUT_DATA".
The operation name "add" should be sent as a "POST attribute" with key "OPERATION_NAME".
The technician key should be sent as a "POST attribute" with key "TECHNICIAN_KEY".

Note:

Technician having SDAdmin role can perform add operations on admin CIs like Business Service, Department etc.
CI-ID of the newly added entry is returned along with the CI Name in the response.
Technicians can add more than one CI(s) using the <record> </record> tags.
CI Attributes, Global Attributes and custom CI Attributes for the corresponding CI Type can be added.
All asset additional attributes can be added
Parameter Result Format - Optional. specifies the return format ( XML or JSON )

If no result format specified then API will return output in JSON format.

Attributes

All the default attributes and custom attributes present in the CI Type details (specified below) can be added.

Note: Attributes for other default CI Types like Cluster, Document, IT Service, Network,Switch Ports and Datacenter can be added by referring the CI Type details page.

Sample Input for adding non-IT assets (Business Service):

<?xml version="1.0" encoding="UTF-8"?>
<API version="1.0" locale="en">
    <records>
    <record>
        <parameter><name>CI Name</name><value>Tomcat Server 8</value></parameter>
        <parameter><name>CI Type</name><value>Business Service</value></parameter>
        <parameter><name>Site</name><value>China</value></parameter>
        <parameter><name>Business Impact</name><value>High</value></parameter>
        <parameter><name>Description</name><value>Domain Conroller </value></parameter>
        <parameter><name>Availability Target(%)</name><value>200</value></parameter>
        <parameter><name>Service Support Hours</name><value>24X5</value></parameter>
        <parameter><name>Cost</name><value>8080</value></parameter>
        <parameter><name>Incident restoration target</name><value>90%</value></parameter>
        <parameter><name>Global Attr</name><value>Gobal attribute</value></parameter>
    </record>
    </records>
</API>