Add Non-Asset CI Type

    To add a CI Type, use the following URL format:


    Assuming you are adding a new CI Type in the local server with port number 8080, the URL should be given as::



    1. Input is an XML string sent as "POST attribute" with key "INPUT_DATA".

    2. The operation name "add"  should be sent as a "POST attribute" with key "OPERATION_NAME".

    3. The technician key should be sent as a "POST attribute" with key "TECHNICIAN_KEY".


    • CIType-ID of the newly added entry is returned along with the CI Type in the response.

    • Technician having SDAdmin role can add CI Type(s).

    • CI Attributes can be added separately

    • Parameter Result Format - Optional. specifies the return format ( XML or JSON )

    • If no result format specified then API will return output in JSON format.

    Sample Input XML for adding non-asset CI Types


    <?xml version="1.0" encoding="UTF-8"?>
    <API version="1.0" locale="en">
                    <parameter><name>Name</name><value>VOIP Phone</value></parameter>
                    <parameter><name>Description</name><value>Creating a non-asset CI Type</value></parameter>
                    <parameter><name>Parent type</name><value>(empty)</value></parameter>        


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