Update Configuration Item (CI)

    To update CIs use the following URL format:


    Assuming you are updating a CI in the local server with port number 8080, the URL should be given as::



    1. Input is an XML string sent as "POST attribute" with key "INPUT_DATA".

    2. The operation name "update"  should be sent as a "POST attribute" with key "OPERATION_NAME".

    3. The technician key should be sent as a "POST attribute" with key "TECHNICIAN_KEY".

    To know more about adding CIs, visit the following pages:


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