Update Workstation CI

To update a CI use the following URL format:

http://<servername>:<portnumber>/api/cmdb/ci/

Assuming you are updating a CI in the local server with port number 8080, the URL should be given as:

http://localhost:8080/api/cmdb/ci

Keypoints:

Input is an XML string sent as "POST attribute" with key "INPUT_DATA".
The operation name "update" should be sent as a "POST attribute" with key "OPERATION_NAME".
The technician key should be sent as a "POST attribute" with key "TECHNICIAN_KEY".

Note:

Technician having Asset update role can perform these operations.
CI-ID of the updated entry is returned along with the CI Name in the response.
CI Attributes, Global Attributes and custom CI Attributes for the corresponding CI Type can be updated
All workstation additional fields can be updated for workstation/server.
All asset additional attributes can be updated.
If the field is non-english, same can be given in the xml to update the data.
All asset additional attributes can be updated.
Can use the filters with relational operations for updating assets.
Parameter Result Format - Optional. specifies the return format ( XML or JSON )

If no result format specified then API will return output in JSON format.

Sample XML input for updating Server: (Can update workstation using the same set of fields).

?xml version="1.0" encoding="UTF-8"?>
<API version="1.0" >
    <citype>
        <name>Windows Workstation</name>
        <criterias>
            <criteria>
                <parameter>
                    <name compOperator="IS">CI Name</name>
                    <value>sdp-w2k3-13</value>
                </parameter>
            </criteria>
        </criterias>
        <newvalue>
        <record>
        
        
        <parameter><name>Site</name><value>China</value></parameter>
        <parameter><name>Asset Tag</name><value>MY RES TAG_1</value></parameter>
        <parameter><name>Asset State</name><value>In use</value></parameter>
        <parameter><name>Asset Serial No.</name><value>KIJH-KPOJ-IOO9-IO98_1</value></parameter>
        <parameter><name>Cost</name><value>1223.98</value></parameter>
        <parameter><name>Vendor</name><value>HP</value></parameter>
        <parameter><name>Expiry Date</name><value>2012-08-23</value></parameter>
        <parameter><name>Warranty Expiry Date</name><value>2012-08-23</value></parameter>
        <parameter><name>Acquisition Date</name><value>2002-8-23</value></parameter>
        <parameter><name>Location</name><value>Beijing</value></parameter>
        <parameter><name>Business Impact</name><value>High</value></parameter>
        <parameter><name>Description</name><value>Beijing\r\nAXL_EXT</value></parameter>
        <parameter><name>Barcode</name><value>101001100010101_1</value></parameter>

        
        <parameter><name>Service Tag</name><value>AXL90OSASASD_1</value></parameter>
        <parameter><name>Total Memory</name><value>2024</value></parameter>
        <parameter><name>Virtual Memory</name><value>2024</value></parameter>
        <parameter><name>OS</name><value>Microsoft Windows XP Professional 2010</value></parameter>
        <parameter><name>Service Pack</name><value>Microsoft Windows XP Professional 2010</value></parameter>
        <parameter><name>Disk space</name><value>22</value></parameter>
        <parameter><name>Manufacturer</name><value>HP</value></parameter>
        <parameter><name>Is Virtual</name><value>true</value></parameter>
        <parameter><name>Monitor Type</name><value>LG 360_EXT</value></parameter>
        <parameter><name>Monitor Manufacturer</name><value>LCD Flat monitor_EXT</value></parameter>
        <parameter><name>Monitor Serial Number</name><value>AADSD90KL88767_EDXT</value></parameter>
        <parameter><name>Mouse Type</name><value>LOGITECH_EXT</value></parameter>
        <parameter><name>Mouse Manufacturer</name><value>Microsoft Corporation</value></parameter>
        <parameter><name>Mouse Serial Number</name><value>MOUSE_AADSD90KL88767_EXT</value></parameter>
        <parameter><name>Keyboard Type</name><value>LG 480_EXT</value></parameter>
        <parameter><name>Keyboard Manufacturer</name><value>Microsoft Corporation</value></parameter>
        <parameter><name>Keyboard Serial Number</name><value>KBD_AADSD90KL88767_EXT</value></parameter>

        
        <parameter><name>Asset Data</name><value>My data\r\nTextas_EXT</value></parameter>
        <parameter><name>Asset Date</name><value>2012-09-23</value></parameter>
        <parameter><name>Asset Number</name><value>987654321</value></parameter>

        
        <parameter><name>WS Data</name><value>My data\r\nTextas_EXT</value></parameter>
        <parameter><name>WS Date</name><value>2013-09-23</value></parameter>
        <parameter><name>WS Number</name><value>987654321</value></parameter>

        
        <multi-valued-parameter name="Assign Ownership">
            <record>
                <parameter><name>Department</name><value>Finance</value></parameter>
                <parameter><name>Department's site</name><value>Pleasanton,CA</value></parameter>
            </record>
        </multi-valued-parameter>

        <multi-valued-parameter name="Asset Lease Information">
            <record>
                <parameter><name>Start Date</name><value>2013-09-21</value></parameter>
                <parameter><name>End Date</name><value>2013-09-21</value></parameter>
            </record>
        </multi-valued-parameter>

        <multi-valued-parameter name="Network Details">
            <record>
                <parameter><name>DHCP Server</name><value>www.dbexplorer.com_bak</value></parameter>
                <parameter><name>IP Address</name><value>192.168.112.200</value></parameter>
                <parameter><name>MAC Address</name><value>AS2.168.112.200</value></parameter>
                <parameter><name>NIC</name><value>MY NIC_BAK</value></parameter>
                <parameter><name>Network</name><value>192.168.112.255</value></parameter>
            </record>
            <record>
                <parameter><name>DHCP Server</name><value>www.dbexplorer1.com_BAK</value></parameter>
                <parameter><name>IP Address</name><value>192.168.112.255</value></parameter>
                <parameter><name>MAC Address</name><value>AS2.168.112.255</value></parameter>
                <parameter><name>NIC</name><value>MY NIC-1_BAK</value></parameter>
                <parameter><name>Network</name><value>192.168.112.100</value></parameter>
            </record>
        </multi-valued-parameter>
        <multi-valued-parameter name="Processor Details">
            <record>
                <parameter><name>Processor Count</name><value>2</value></parameter>
                <parameter><name>Processor Type</name><value>Intel Inside 2</value></parameter>
                <parameter><name>Processor Speed</name><value>2025</value></parameter>
                <parameter><name>Processor Manufacturer</name><value>SSL Corporation_BAK</value></parameter>
            </record>
            <record>
                <parameter><name>Processor Count</name><value>2</value></parameter>
                <parameter><name>Processor Type</name><value>Intel Inside 2</value></parameter>
                <parameter><name>Processor Speed</name><value>4025</value></parameter>
                <parameter><name>Processor Manufacturer</name><value>SSL Corporation (India)_bak</value></parameter>
            </record>
        </multi-valued-parameter>
        </record>
        </newvalue>
    </citype>
</API>