Contracts

AssetExplorer supports formulating, controlling, and managing legally-binding contracts with external parties. Contract management can be used in conjunction with service management and asset management. You can create contracts for your assets, software or standalone contracts.

Essential Details Required in a Contract

• Cost Information - Specifies the cost associated with the contract.
• Support Details - Includes the resources involved, supplies offered, the overall support provided, and other support information.
• Terms and Conditions - Reflects the key metrics in the agreement.
• Related Assets and Software - Includes assets and software covered under the contract.

Types of Contracts supported by Asset Explorer

• Lease: Track details associated with any leasing equipment.
• Maintenance: Track and avail the maintenance related features of a product offered by the manufacturer/vendor.
• Support: An agreement made by the vendor or manufacturer to provide technical support for a product or service. In some cases, support contracts also include maintenance and repair.
• Warranty: Protective agreement against any defects in a product within a defined period. Warranty contract supports repair, replacement, performance optimization, and more for a product at an agreed price and within the agreed period.