ServiceDesk Plus

    Configuring SNMP V1/V2 credentials:

    SNMP V1/V2 credentials are used for scanning network devices like, printers, routers, and switches.

    To configure SNMP V1/V2 credentials,

    • Login to ServiceDesk Plus using your credentials.
    • Select Admin tab --> Discovery block --> Credentials Library.
    • Click on Add New Credential link (available at the top-right corner). A New Credential Pop-Up Opens up.



    • Select SNMP V1/V2 in the credential type. 
    • Enter Name and Description.
    • Enter the SNMP Read Community password.
    • Enter the SNMP Port Number - It is set at 161 by default.
    • Set the Timeout (Indicates the time after which connection would be terminated) - It is set at "5" secs by default which can be changed.
    • Set the count for Retries (Indicates the number of attempts that can be made before Timeout happens) - It is set at "0" by default which can be changed.


     

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