Service Packs

Important :

Kindly identify your build number and follow the sequence as given in the table below to move to the latest version: (How can I find my Build number?)

To upgrade Asset Explorer to version 6954 and later, import a certificate during the upgrade process. Click here to download the certificate. Click here to know more.

If you are a new user, download AssetExplorer directly.

Migrate from Build
6700, ...,6738 to build 6800

Migrate from Build
6800, ....6957 to 6970

Migrate from Build
6970, ... , 6978 to 6979

Customers using build 6700, ..., 6738 can install this Upgrade pack to migrate to Build 6800. Customers using build 6800, ..., 6957 can install this Upgrade pack to migrate to Build 6970. Customers using build 6978 can install this Upgrade pack to migrate to Build 6979.
Hotfix

SHA256 Value - 6fecc535b4260aa06aa0c3f943ba95029faf38d8cf61c9bb710f7030b9e36822

  • Windows

    Hotfix

    SHA256 Value - 58fc34c7ddd49cdc41d194ddba9fa574610730a95493b2fe52368a3267318912

  • Linux

    Hotfix

    SHA256 Value - e2847c7c9d552a01ee1dd78c660f953a581add80dd4614acd9a154f017c72a6f

Hotfix

SHA256 Value - 89f2e05fa09b01b051d2e50942c4dc07698d5fe40c384f8a255cee42ac93c717

How to Install | README How to Install | README How to Install | README
Current Build Next Build ServicePacks/Hotfix
6600 6700 Download Service Pack Service Pack

SHA256 Value - 57f2e013bdae3e3db81aff10ffbf08ff48b23c17458dbc135cb77f51421c0352

6504 6600 Download Service Pack Service Pack

SHA256 Value - 8601c6594ca86671b25a2bf08598ac30319a1b53d49053bc4b7c591ce0039fda

6500, ..., 6503 6504 Download Service Pack Service Pack

SHA256 Value - 9d066cbd0c9dddc6ea16fd67d70ace563b075e41bee1d00ee604a9316cc3fbce

6214 6500
  • Windows

    Download Service Pack Service Pack

    SHA256 Value - 3b948bcdc9391b5df59ca8be7325189ec658aca0abf42c4333d99a5b47f55a38

  • Linux

    Download Service Pack Service Pack

    SHA256 Value - d5f7a6afb924e6c4aa24ae2b995d6a8175b85b1ca9429d58ec1b1a43b7b8fe99

6200 6214 Download Service Pack Service Pack

SHA256 Value - 95a924ca4105d826f8d6a30727879aa8f61bb0e3cd93c26d83d5346e08a08f64

6131,6132 6200 Download Service Pack Service Pack
6116, 6117, ... 6131 6132 Download Service Pack Service Pack
6115 6116 Download Service Pack Service Pack
6104, ... 6114 6115 Download Service Pack Service Pack
6100, 6101, 6102, 6103 6104 Download Service Pack Service Pack
6000 6100 Download Service Pack Service Pack
5618 6000 Download Service Pack Service Pack
5614-5617 5618 Download Service Pack Service Pack
5607-5613 5614 Download Service Pack Service Pack
5606 5607 Download Service Pack Service Pack
5600 5606 Download Service Pack Service Pack
5504 5600 Download Service Pack Service Pack
5500 , 5501, 5502, 5503 5504 Download Service Pack Service Pack
5103 5500 Download Service Pack Service Pack
5000 - 5005, 5100 - 5102 5103 Download Service Pack Service Pack

Instructions to apply the Service Pack/Hotfix

NOTE: Taking a backup is essential to revert to the existing build without any loss of data if the upgrade fails due to unexpected reasons. The backup is stored under Backup folder in Assetexplorer Home directory.

  • Run the script 'UpdateManager.bat (UpdateManager.sh for Linux) in the/bin folder. This opens the Update Manager tool.
  • Click "Browse" to select the Upgrade Pack file (the .ppm file that you'd downloaded) and then click "Install"
  • Follow the on-screen instructions to apply the Service/Upgrade Pack.
  • Once the upgrade is complete, start AssetExplorer Server.

If you need any assistance or clarifications, please contact assetexplorer-support@manageengine.com

How can I find the Build Number of AssetExplorer?

In the AssetExplorer web client, click the "About" link at top right of the page.You should see the Build number mentioned on the top right of the page.

Check the below image to locate the build number.

ae-build

 

Upgrade to version 6954 and later:

With Asset Explorer 6954, the Update Manager application is already upgraded for security reasons. Therefore, users who wish to migrate to Asset Explorer 6954 and later must import a certificate before installing the PPM. This is a one-time process and the certificate will be automatically applied during future upgrades.

Click here to download the certificate.

To perform the upgrade,

To apply patch from console,

Need help ?

Want help with upgrading AssetExplorer to the latest version? Contact AssetExplorer Support

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