The server connectivity status on Browser Security Plus settings page on the Web console of Desktop Central is 'Not Reachable'.
You cannot connect to the Browser Security Plus server, because of one of the following reasons:
Identify the reason for the error from the above causes and resolve the issue by following the steps given below.
Checking the details of the Browser Security Plus server
Ensure that the following details related to the server have been specified correctly:
Desktop Central uses this information to connect to the Browser Security Plus server. If you want to change any of the details mentioned above, make the change in Browser Security Plus server section in the Web console of the Desktop Central server.
Starting the Browser Security Plus server
Start the Browser Security Plus server service. Follow the steps given below:
You have started the server service. You can also refresh the Browser Security Plus settings page on the Web console of Desktop Central.
Fixing network connectivity issues
Ensure that there are no connectivity problems in the network between the Desktop Central and the Browser Security Plus servers. You should be able to ping the server from the Desktop Central server.