Endpoint Central (formerly Desktop Central) Cloud Agent Upgrade

This document explains the process of Endpoint Central Cloud Agent Upgrade.

What happens during an Agent Upgrade?

• During an Agent upgrade, the agent and the distribution server binaries with the latest fixes or enhancements are pushed to the Endpoint Central server.
• Agent binaries will be between 21 and 25 MB in size, while Distribution Server binaries will be between 15 and 20 MB in size.
• Roaming agents and Agents under Distribution Server will check for updates with the Endpoint Central server every 90 minutes.
• In presence of a distribution Server, it will contact the endpoint central server based on the replication policy configured.
• The binaries will be downloaded from the Distribution Server by the agents.
• If a new agent or Distribution Server version is available, roaming agents and Distribution Server will download it directly from the Zoho CDN.
• If an unexpected failure occurs during the upgrade, the scheduler on your agent machine will run every 60 minutes until the upgrade is completed.
• Users are requested to whitelist the domains given in this list for a seamless agent upgrade.

How to check if the upgrade is completed?

• The current version of the agent is available on the SoM summary page. Navigate to Agent > Summary > Agent Version.
• The version can also be checked manually from the SoM computers page.
• You can also view the "Agent upgraded" message in the Event Log Viewer.

 

Enhancements & Fixes in the Agent Upgrade-Windows 10.0.685.W

Bug Fixes:

• Issue in On-demand deployments under specific cases has been fixed.

Enhancements & Fixes in the Agent Upgrade-Windows 10.0.684.W

Bug Fixes:

• Issue in installing software packages from Self Service Portal under specific cases has been fixed.

Enhancements & Fixes in the latest Distribution Server 10.0.671

Bug Fixes:

• A minor issue in excluding target during certain deployments has been fixed.

Enhancements & Fixes in the Agent Upgrade-Windows 10.0.680.W

Bug Fixes:

• Issue in performing specific actions in command prompt has been fixed.

Enhancements & Bug fixes in the latest Agent Upgrade-Mac 10.0.677.M

Enhancements:

• Endpoint Central now supports macOS Ventura.

Enhancements & Bug fixes in the latest Agent Upgrade-Mac 10.0.676.M

Bug fixes:

• Issue in executing mac configurations under specific cases has been fixed.

 

Enhancements & Bug fixes in the latest Agent Upgrade-Windows 10.0.682.W

Enhancements:

• Minor enhancements have been made to generate USB reports.

Enhancements & Bug fixes in the latest Agent Upgrade-Windows 10.0.681.W

Bug fixes:

• Issue in accessing System Manager under specific cases has been fixed.

Enhancements & Bug fixes in the latest Agent Upgrade-Windows 10.0.680.W

Bug fixes:

• Patch scan and deployment issues in Microsoft Surface pro machines have been fixed.

Enhancements & Bug fixes in the latest Agent Upgrade-Mac 10.0.674.M | Linux 10.0.669.L

Bug fixes:

• Issue in executing on-demand tasks for Mac and Linux agents under specific cases has been fixed.

Enhancements & Bug fixes in the latest Distribution Server 10.0.670

Bug fixes:

• Minor issue fixes in processing the On Demand operations using Distribution Server.

Enhancements & Bug fixes in the latest Agent Upgrade-Windows 10.0.679.W

Bug fixes:

• Issue in updating the deployment status under specific cases has been fixed.

Enhancements & Bug fixes in the latest Agent Upgrade-Windows 10.0.678.W

Bug fixes:

• Minor enhancement has been made in remote control.

Enhancements & Bug fixes in the latest Agent Upgrade-Windows 10.0.677.W

Bug fixes:

• Issue in deploying Windows patches under specific cases has been fixed.
• Issue in scheduling a patch scan has been fixed.

Enhancements & Bug fixes in the latest Agent Upgrade-Windows 10.0.675.W

Bug fixes:

• Minor issue fixes in deploying configuration.

Enhancements & Bug fixes in the latest Agent Upgrade-Windows 10.0.673.W

Bug fixes:

• Issue in agent upgrade under specific cases has been fixed.

Enhancements & Bug fixes in the latest Agent Upgrade-Windows 10.0.672.W| Mac 10.0.671.M | Linux 10.0.668.L | Distribution Server 10.0.668

Enhancements:

• We have rebranded! Desktop Central is now Endpoint Central.

Enhancements & Bug fixes in the latest Agent Upgrade-Windows 10.0.671.W

Bug fixes:

• Optimized bandwidth usage for faster deployment.

Enhancements & Bug fixes in the latest Agent Upgrade-Windows 10.0.670.W | Mac 10.0.670.M

Bug fixes:

• Minor issue fixes in Patch module.
• Notify scan issue has been fixed.

Enhancements & Bug fixes in the latest Agent Upgrade-Mac 10.0.669.M

Bug fixes:

• Mac agent upgrade issue has been fixed.

Enhancements & Bug fixes in the latest Agent Upgrade-Windows 10.0.669.W| Mac 10.0.668.M | Linux 10.0.667.L | Distribution Server 10.0.667

Bug fixes:

• Issue is detecting Edge browser for initiating Text chat in agent side has been fixed.
• Issue in downloading Remote control components in Imaged OS machines under specific cases has been fixed.
• Issue with Linux custom scripts has been fixed.

Enhancements& Bug fixes in the latest Apache 2.4.53

• Upgraded Distribution Server Apache version from 2.4.52 to 2.4.53

Enhancements & Bug fixes in the latest Agent Upgrade-Windows 10.0.668.W| Mac 10.0.667.M | Distribution Server 10.0.666

Bug fixes:

• File request load from the agent has been optimized.
• Auto reboot issue in Mac computers has been fixed.
• Issue in fetching the user details for macOS 12.3 has been fixed.

Features & Enhancements in the latest Agent Upgrade-Windows 10.0.667.W| Mac 10.0.666.M | Linux 10.0.666.L

Features:

• The ability to create custom groups containing computers/users from multiple domains have now been introduced.
• Localization is now available for Korean language.
• A user with write access to at least one module can now create Static and Dynamic computer custom groups.
• Introducing Network Access Control for managed endpoints. For more details regarding this module, reach out to Support.
• Recommendations to improve system status, using Zia's Analysis have been introduced.

Enhancements:

• DesktopCentral.exe has been renamed to UEMS.exe and will be reflected in the trayicon.exe and the shortcut icon.
• The product has been enhanced to display local time according to the logged-on user account settings.
• Option to force uninstall an existing agent and install a new one during manual installation for Linux OS has been introduced.
• Machine IP address is added as a new criteria for creating dynamic custom groups.
• A check for "dpkg - already in use" has been introduced.
• Admin users can choose to share access to custom groups based on users, computers or both under the custom group settings.
• Workgroup and Active Directory domain name can now be discovered for macOS machines automatically.
• Struts framework dependency has been removed for Schedule Reports, Custom Reports, and Query Reports.
• The API versions 1.0 and 1.1 are no longer supported.
• Struts framework dependency has been removed for Dashboard, Deployment, Settings in Patch Management.
• Configurations can be deployed at every refresh cycle for the custom script, shortcut, and install/uninstall software configurations now.

Enhancements & Fixes in the latest Agent Upgrade-Windows 10.0.512.W

Bug fixes:

• Issue in initiating remote control for machines under non-English Remote office has been fixed.

Enhancements & Fixes in the latest Apache 2.4.52

• Upgraded Distribution Server Apache version from 2.4.51 to 2.4.52.

Enhancements & Fixes in the latest Agent Upgrade-Windows 10.0.511.W | Distribution Server - 10.0.501

Bug fixes:

• Issue in executing the installation commands from agent and distribution server exe has been fixed.
• The issue in calling applications in the agent folder without quoted paths has been fixed.

Enhancements & Fixes in the latest Agent Upgrade-linux 10.0.483.L

Bug fixes:

• To optimize parsed command outputs, the environment language has been set to English.
• Agents connect to the vendor sites using proxy.
• Issues with Debian 11 repository change is now fixed.

Enhancements & Fixes in the latest Apache 2.4.51

Enhancements:

• Upgraded Apache version from 2.4.48 to 2.4.51

Enhancements & Fixes in the latest Agent Upgrade-Windows 10.0.510.W

Bug fixes:

• Issue in auto-updating root certificate while establishing secure communication with Notification Server has been fixed.

Enhancements & Fixes in the latest Agent Upgrade-Windows 10.0.509.W | Linux 10.0.482.L

Security fixes:

• In Endpoint Central Cloud, the skipping of server certificate verification in some cases has been fixed.

Bug fixes:

• Logging sensitive data in log files has been restricted.

Enhancements & Fixes in the latest Agent Upgrade-Windows 10.0.507.W

Bug fixes:

• Issue in terminating websocket connection to the Notification Server in Windows agent has been fixed.

Enhancements & Fixes in the Agent Upgrade-Windows 10.0.505.W | Mac 10.0.490.M

Bug fixes:

• Stability fixes are added in Mac and Windows agents.

Enhancements & Fixes in the Agent Upgrade-Windows 10.0.504.W | Mac 10.0.489.M | Linux 10.0.480.L

Enhancements:

• Endpoint Central will now support Windows 11, Windows Server 2022 and macOS Monterey.

Security Fixes:

• SSL validation in Notification Server has been enforced.
• Security-related data will no longer be stored in the log folder of the agent.

Enhancements & Fixes in the Agent Upgrade-Windows 10.0.503.W

Bug Fixes:

• Issue in agent machines detecting proxy settings for Remote Control feature has been fixed.

Enhancements & Fixes in the Agent Upgrade-Windows 10.0.502.W | Mac 10.0.488.M | Linux 10.0.479.L

Enhancements:

• CDN-based file distribution for agent binaries and other static files has been introduced.
• Rosetta 2 installation for M1 Mac machines has been automated.

Security Fixes:

• 7zip has been upgraded from version 17.0.1 to 19.0.0

Bug Fixes:

• Stability fixes are added in agent upgradation, agent-server authentication, and tray icon.
• Issue in detecting installed browsers for launching chat in agent machine has been fixed.
• Issue with special character parsing in Agent/Distribution Server exe installation has been fixed.
• Reconnection timeout duration in Notification Server(DMS) has been decreased.