README for Desktop Central 9
README for Desktop Central 9
Unified Endpoint Management (UEM)
Windows Patch Management
Mac Patch Management
Third-party Patch Management
Service Pack Deployment
Linux Patch Management
Windows Software Deployment
Mac Software Deployment
Linux Software Deployment
Self Service Portal
Mobile Device Management
Mobile App Management
IT Asset Management (ITAM)
Software License Management
Warranty Management System
Remote Desktop Software
Remote Desktop Mac
USB Device Management
Desktop Power Management
Active Directory Reports
User Logon Reports
Role Based Administration
Two Factor Authentication
What is ITAM?
Enhancements & Bug fixes between Build 80200 and 90000
Ability to define 'Scope' for the users to manage a specific set of computers has been introduced.
Support for database migration from PGSQL to MSSQL has been introduced.
UI localization support has been included for 'German'.
Apache service used in Desktop Central is now upgraded to Apache 2.4.7
Scope of Management (SoM)
Under SoM, ability to identify the live status of the Desktop Central agent has been introduced.
Remote Office Names can now be renamed.
You can now set a remote office as default, to manage computers which does not fall under any IP range.
Issue in creating remote offices using the CSV import has been fixed.
Ability to archive the agent logs from Agent Tray Icon has been introduced.
Desktop Central agent service now do not require "Allow service to interact with desktop" option be selected.
Issue in increase of the Desktop Central Agent service logs randomly in few computers has been fixed.
If the agent creation fails, ability to notify the reason for failure and to recreate agent has been introduced.
Issue in displaying currently logged on user names, which contains single character has been fixed.
Issue in Agent-Server communication on a Mac when Desktop Central Server should be reached via Public IP Address has been fixed.
New configurations templates for Windows 8 have been added.
Desktop Central now supports blocking/unblocking Apple USB devices using iTunes.
Support for automating installation of Mac OS X Security Updates has been added.
Ability to uninstall patches has been introduced
Ability to scan for service pack updates has been introduced.
Automatic patch deployment supports deploying 'unrated severity' security patches.
Fetching Patch details in 'All patches' view has been optimized.
Shutdown & Reboot actions can now be performed from Systems View Under Patch Management.
Issue in wrongly updating the Patch DB Sync status as successfully synced, when the sync fails due to connection failure has been fixed.
Issue in wrongly listing computers, for which the health status is not available has been fixed.
Issue in wrongly updating the patch download status, for non English patches has been fixed.
Issue in exporting custom group data from 'All systems' view, when the custom group name contains '#' has been fixed.
Software Deployment for Mac computers has been introduced.
Under Software Deployment, learn more has been introduced for creating packages manually.
Administrators will be allowed to create new packages from a template when the originally created package has been modified to change the location of the software from HTTP to Network Share.
Issue in creating Software Packages through templates while using Google Chrome browser has been fixed.
Software inventory has been enhanced to detect the software that are installed for specific users.
USB Audit is a new feature introduced to audit the usage of USB devices.
Automatic retrieval of warranty for Mac computers has been introduced.
Automatic retrieval of warranty details for computers has been optimized.
Under Inventory, ability to fetch Mapped Logical Disk and Motherboard has been introduced.
Ability to detect the Processor family details of a Mac computer has been introduced.
Issue in fetching inventory details of a Mac computer has been fixed.
Issue in performing an Inventory scan on Mac computers by clicking the "Scan Now" button when the Mac computers reach the Desktop Central Server using an public IP Address has been fixed.
Automatically fetching warranty information for HP computers has been temporarily stopped.
Active X Viewer component download location of remote control has been changed to %UserProfile%.
If the computer is updated with latest Java update (Java 7 U 25), issue in initiating remote control session from that computer has been fixed.
While using Remote Control feature, issue in switching between multiple monitors of the remote computer has been fixed.
Issue in viewing the remote control sessions has been fixed.
While integrated with SDP, issue in wrongly displaying the user who initiates remote control session has been fixed.
Mobile Device Management
Mobile Device Management now supports Android.
Desktop Central MDM now provides advanced control over managing Samsung SAFE devices.
Desktop Central now supports Bring Your Own App (BYOA) - Blacklist / Whitelist
Desktop Central now supports Bring Your Own Device (BYOD) - Self Enrollment
Desktop Central now supports posting MDM Asset data to ServiceDesk Plus in integrated mode.
Ability to track the geographic location of devices has been introduced.
Ability to enroll multiple iOS devices using Apple Configurator has been introduced.
MDM now supports managing devices running iOS7.
Ability to reset passcode for Android devices has been introduced.
A new profile to configure the Access Point has been added for iOS devices.
Ability to disable or uninstall a Blacklisted App, on SAFE devices has been introduced.
You will now be able to customize the email content for Enrollment and App Distribution notifications.
'Remote Shutdown' is now supported for Mac computers.
System Manager is a new feature introduced to view the currently running process and services of remote computers.
Wake On LAN feature is enhanced to wake up computers belonging to different subnets.
ServiceDesk Plus Integration
When Desktop Central is integrated with ServiceDesk Plus, Asset Details of Android devices will also be updated in ServiceDesk Plus database.
When Desktop Central is integrated with ServiceDesk Plus, the chat transcript can be directly be logged as a new ticket in ServiceDesk Plus.
ServiceDesk Plus can now share the warranty information from Desktop Central inventory in integrated mode.
When Desktop Central is integrated with ServiceDesk Plus, issue in creating an APD task from SDP has been fixed.