# How to resolve a Distribution Server that has stopped functioning - ManageEngine Endpoint Central

## Distribution Server stopped functioning

### Problem

You will see an error as **"Distribution Server stopped functioning"** in the SoM -> Remote Office page of the Endpoint Central Console.

### Cause

This error will occur in the following cases:

1. When the machine in which your Distribution Server is running is down.
2. When the Distribution Server service is not running.
3. Distribution Server is unable to reach the Endpoint Central Server.

### Resolution

You can resolve this issue as follows:

**Check and ensure that the machine in which the Distribution Server is running is live.**

- From the Endpoint Central server, try pinging the Distribution Server using the machine name/IP/FQDN.

**Check and ensure that the Distribution Server service is running.**

- Open `services.msc` and ensure that the Distribution Server service is running. If not, start the service.

**Check and ensure that the Distribution Server can access the Endpoint Central Server.**

- From the machine where the Distribution Server is installed, open Command Prompt and type the following command to check if the server is reachable:

```
telnet (server name/IP/FQDN) (port number)
```

**Example:**

```
telnet 127.0.0.1 8020
```

- From the machine where the Distribution Server is installed, try accessing your Endpoint Central web console.

### Unable to resolve this issue?

If you still have trouble resolving the issue, contact support at [endpointcentral-support@manageengine.com](mailto:endpointcentral-support@manageengine.com).