Returns the chat history retention configuration, including the number of days for which chat conversation logs are retained. Accessible only to users with admin-level tools permissions.
get /dcapi/tools/chat/settings
https://{serverurl}/dcapi/tools/chat/settings
Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52
curl --request GET \
--url https://appdomains/dcapi/tools/chat/settings \
--header 'Accept: application/json' \
--header 'Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52'Number of days for which chat conversation history is retained
{
"chatHisDays": 30
}
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Duration: 1 minute | Threshold: 30 | Lock period: 5 minutes
Duration - Time window for the threshold.
Threshold - Number of API calls allowed within the specified duration.
Lock Period - Wait time before consecutive API requests.
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