Downloads the stored chat conversation transcript for the specified chat history session. Requires 'chatHistSessionID' and optionally 'probeID' when accessed through a probe server.
get /dcapi/tools/chat/conversation
https://{serverurl}/dcapi/tools/chat/conversation
Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52
Unique ID of the chat history session whose conversation transcript is to be downloaded
ID of the probe server to route the request through. Required when accessing via a probe in Summary server setup
curl --request GET \
--url https://appdomains/dcapi/tools/chat/conversation \
--header 'Accept: application/json' \
--header 'Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52'200 OK![]()
Duration: 1 minute | Threshold: 30 | Lock period: 5 minutes
Duration - Time window for the threshold.
Threshold - Number of API calls allowed within the specified duration.
Lock Period - Wait time before consecutive API requests.
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