Caches or updates the AI triage analysis result for a specific suspicious event. The full triage result payload (as produced by the AI triage pipeline) is accepted as raw JSON and stored against the alertId for later retrieval
put /edr/api/ai/triage/{alertId}
https://{serverurl}/edr/api/ai/triage/{alertId}
Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52
Unique identifier of the suspicious event whose triage result is being updated. Get alertId from Get Alerts details .
UI-facing metadata surfaced alongside the triage result.
SHA-256 hash of the process file associated with the suspicious event under triage.
Core AI-generated triage analysis result for the suspicious event.
AI-assigned confidence/risk score for the triage verdict, on a 0-100 scale; higher values indicate greater confidence that the alert is malicious.
AI triage verdict for the alert (e.g., 'TRUE_POSITIVE', 'FALSE_POSITIVE').
Human-readable, AI-generated summary of the suspicious activity that triggered the alert (e.g., 'Suspicious PowerShell execution detected').
curl --request PUT \
--url https://appdomains/edr/api/ai/triage/{alertId} \
--header 'Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52' \
--header 'Content-Type: application/json' \
--data '{}'Update triage result for a suspicious event
{
"ui": {
"suspicious_hash": "A1B2C3D4E5F6A1B2C3D4E5F6A1B2C3D4E5F6A1B2C3D4E5F6A1B2C3D4E5F6A1B2"
},
"message": {
"triage_score": 71,
"verdict": "TRUE_POSITIVE",
"alert_summary": "Suspicious PowerShell execution detected"
}
}
Outcome of the operation. 'success' if the request completed successfully, 'failed' if an error occurred. All AI Tools APIs always return HTTP 200; inspect this field to determine success or failure.
On success, a confirmation string or the requested data object. On failure, an error description string such as 'Request body is required' or 'Something went wrong'.
Rate limit error code.
IAM0019 — Returned when the API call threshold is exceeded within the allowed duration window.
Rate limit exceeded message with guidance on when to retry.
Triage result stored successfully
{
"message": "Triage updated successfully",
"status": "success"
}
Request body was missing or an internal error occurred
{
"message": "Request body is required",
"status": "failed"
}
API call threshold exceeded
{
"errorCode": "IAM0019",
"url": "/edr/api/ai/triage/{alertId}",
"errorMsg": "The URL /edr/api/ai/triage/{alertId} was called too many times. Please retry after a while."
}
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Duration: 1 minute | Threshold: 10 | Lock period: 5 minutes
Duration - Time window for the threshold.
Threshold - Number of API calls allowed within the specified duration.
Lock Period - Wait time before consecutive API requests.
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