# Retrieve a paginated list of individual EDR security alerts

Returns a paginated list of individual EDR security alerts. Each record includes the affected device, alert type, detection engine, severity, current ticket status, threat details, and timestamps. Supports filtering by detection source, last 24-hour alerts, alert name, and device name.

## Endpoint

`GET /edr/api/view/alerts`

## Request URL

`https://[{serverurl}](https://www.manageengine.com/products/desktop-central/help/api/cloud/oauth-authentication-endpoint-domain.html)/edr/api/view/alerts`

## Scope

`DesktopCentralCloud.EDR.READ`

## Header

`Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52`

## Request Parameters

### Request Headers

- **Accept** `string` — **Mandatory**
  - `application/json`

### Query Parameters

- **alert_status** `string` — Optional
  - Filter grouped alerts by status.
  - `0` - All
  - `1` - Unresolved
  - `3` - Resolved.
- **detection_source** `string` — Optional
  - Filter alerts by detection engine source code.
  - `0` - All
  - `1` - Ransomware
  - `2` - Behaviour
  - `3` - MC
  - `5` - Exfilter
  - `6` - Script.
- **filterLast24HrAlerts** `boolean` — Optional
  - When true, returns only alerts raised in the last 24 hours.
- **alertName** `string` — Optional
  - Filter alerts by process or file name (partial match supported, e.g., `example.exe`).
- **deviceName** `string` — Optional
  - Filter alerts by the hostname of the affected device (partial match supported, e.g., `example-hostname`).
- **page** `string` — Optional
  - Page number for pagination. Defaults to 1.
- **pageLimit** `string` — Optional
  - Number of records per page. Default is 25, maximum is 1000.

## Sample Request

```curl
curl --request GET \
  --url https://appdomains/edr/api/view/alerts \
  --header 'Accept: application/json' \
  --header 'Authorization: Zoho-oauthtoken  d92d4xxxxxxxxxxxxx15f52'
```

## Response Parameters

### HTTP Code 200

Response body: `application/json`

`JSON Object`

- **status** `string`
  - Response status. `success` if the request completed successfully, `failure` if an error occurred.
- **totalRecords** `string`
  - Total number of records matching the applied filters.
- **totalPages** `string`
  - Total number of pages available based on the current page limit.
- **metadata** `JSON Object`
  - Pagination metadata containing the current page number and page limit.
- **Links** `JSON Object`
  - Navigation links to the next and previous pages of results.
- **messageResponse** `JSON Object`
  - Actual alert item response.

### HTTP Code 400

Response body: `application/json`

`JSON Object`

- **errorCode** `string`
  - `EDRCOMMON001` — Internal server error occurred while retrieving the EDR alert list.
- **errorMessage** `string`
  - General internal error message.

### HTTP Code 429

Response body: `application/json`

`JSON Object`

- **errorCode** `string`
  - Rate limit error code.
  - `IAM0019` — Returned when the API call threshold is exceeded within the allowed duration window.
- **errorMessage** `string`
  - Rate limit exceeded message with guidance on when to retry.

## Possible Response Codes

- **200** — HTTP code
- **400** — HTTP code
- **429** — HTTP code

## Sample Response: HTTP 200

Paginated list of individual EDR security alerts

```json
{
  "metadata": {
    "limit": 25,
    "page": 3
  },
  "totalRecords": "51",
  "totalPages": 3,
  "status": "success",
  "Links": {
    "next": "null",
    "prev": "/edr/api/view/alerts?page=2&pageLimit=25"
  },
  "messageResponse": [
    {
      "incident_id": "6000000000000001",
      "alert_id_transform": "7000000000000001",
      "alert_name_transform": "sample_process.exe",
      "alert_image_path_transform": "C:\\Program Files\\Microsoft\\Edge\\Application\\sample_process.exe",
      "sha256_transform": "A1B2C3D4E5F6A1B2C3D4E5F6A1B2C3D4E5F6A1B2C3D4E5F6A1B2C3D4E5F6A1B2",
      "process_id": "4000000000000001",
      "alert_process_id": "4000000000000001",
      "reason_transform": "DeepAV Engine",
      "severity_transform": "2",
      "ticket_status_transform": "1",
      "component_id": "3000000000000001",
      "managededrcomponent_component_id": "3000000000000001",
      "component_status": "1",
      "edrincidentalertmapping_alert_id": "7000000000000001",
      "detection_time_transform": "Jan 15, 2025 10:30 AM",
      "error_status": null,
      "resource_id": "2000000000000001",
      "resource_resource_id": "2000000000000001",
      "resource_name_transform": "DESKTOP-EXAMPLE",
      "customer_id": "1000000000000001",
      "customer_name": "John Doe"
    }
  ]
}
```

## Sample Response: HTTP 400

Unexpected server-side error

```json
{
  "errorMessage": "Exception while retrieving EDR alert list",
  "errorCode": "EDRCOMMON001"
}
```

## Sample Response: HTTP 429

API call threshold exceeded

```json
{
  "errorCode": "IAM0019",
  "url": "/edr/api/view/alerts",
  "errorMsg": "The URL /edr/api/view/alerts was called too many times. Please retry after a while."
}
```

## Rate Limit

![](https://www.zohowebstatic.com/sites/zweb/images/people/ico-help.png)

**Duration:** 1 minute | **Threshold:** 30 | **Lock period:** 5 minutes

Duration - Time window for the threshold.  
Threshold - Number of API calls allowed within the specified duration.  
Lock Period - Wait time before consecutive API requests.