initiates bulk clear app data
post /api/v1/mdm/actions/clear_app_data
https://{server-hostname}:8383/api/v1/mdm/actions/clear_app_data
MDMInventory.CREATECopied!
Authorization: d92d4xxxxxxxxxxxxx15f52
Array of device IDs to clear app data on. Fetch from Get Device List
Array of group IDs whose devices should have app data cleared
Whether to clear data for all apps. If false, use app_ids to specify which apps
Array of app IDs whose data should be cleared (used when clear_data_for_all_apps is false). Obtain from the Get App List response
If true, clear data only for the specified app_ids; if false, clear data for all apps except the specified ones
Reason to execute bulk action
curl --request POST \
--url https://appdomain/api/v1/mdm/actions/clear_app_data \
--header 'Accept: application/json' \
--header 'Authorization: d92d4xxxxxxxxxxxxx15f52' \
--header 'Content-Type: application/json' \
--data '{"inclusion":true,"clear_data_for_all_apps":false,"devices":["9508000000013121"],"reason_message":"Clearing app data due to app malfunction","app_ids":[9007199254741000,9007199254741002],"groups":[]}'Clear app data on multiple devices
{
"inclusion": true,
"clear_data_for_all_apps": false,
"devices": [
"9508000000013121"
],
"reason_message": "Clearing app data due to app malfunction",
"app_ids": [
9007199254741000,
9007199254741002
],
"groups": []
}
List of devices where the command was sent successfully
Device identifier
Remarks about the command execution for this device
Command status for this device (e.g., SCHEDULED, NOT_APPLICABLE)
Total count of devices selected for the bulk action
Count of devices where the command is not applicable
Count of devices where the command was successfully initiated
List of devices where the command is not applicable
Device identifier
Remarks about the command execution for this device
Command status for this device (e.g., SCHEDULED, NOT_APPLICABLE)
Bulk action result with success and not-applicable lists
{
"success_list": [
{
"device_id": "9508000000013121",
"remarks": "--",
"status": "SCHEDULED"
}
],
"total_count": 3,
"not_applicable_count": 1,
"success_count": 1,
"na_list": [
{
"device_id": "9508000000013691",
"remarks": "Device is unmanaged",
"status": "NOT_APPLICABLE"
}
]
}
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Duration: 1 minute | Threshold: 30 | Lock period: 5 minutes
Duration - Time window for the threshold.
Threshold - Number of API calls allowed within the specified duration.
Lock Period - Wait time before consecutive API requests.
© 2026, Zoho Corporation Pvt. Ltd. All Rights Reserved.
© 2026, Zoho Corporation Pvt. Ltd. All Rights Reserved.