Enable lost mode on multiple devices or groups simultaneously

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initiates bulk enable lost mode

Request URL

https://{server-hostname}:8383/api/v1/mdm/actions/enable_lost_mode

Scope

MDMInventory.CREATECopied!

Header

Authorization: d92d4xxxxxxxxxxxxx15f52

Request Parameters

- Request Headers

Content-TypestringMandatory
application/jsonapplication/jsonCopied!
AcceptstringMandatory
application/jsonapplication/jsonCopied!

- Request Body

application/json
JSON Object
Hide Sub-Attributes
devicesarrayMandatory

Array of device IDs to enable lost mode on. Fetch from Get Device List

groupsarrayOptional

Array of group IDs whose devices should have lost mode enabled

phone_numberstringOptional

Contact phone number displayed on the lost device

lock_messagestringOptional

Message displayed on the lost device lock screen

lost_mode_titlestringOptional

Title displayed on the device in lost mode

audit_messagestringOptional

Audit message for the action

ticket_idstringOptional

Associated ticket ID for the action

send_email_to_userbooleanOptional

Send email to user when lost mode is enabled

send_email_to_adminbooleanOptional

Send email to admin when lost mode is enabled

passcodestringOptional

Passcode for lost mode

Sample Request

Curl
Java
Python
Deluge
PowerShell
Copied!
curl --request POST \
  --url https://appdomain/api/v1/mdm/actions/enable_lost_mode \
  --header 'Accept: application/json' \
  --header 'Authorization:  d92d4xxxxxxxxxxxxx15f52' \
  --header 'Content-Type: application/json' \
  --data '{"send_email_to_user":"true","lock_message":"This device has been lost.","devices":["9508000000013121","9508000000013691"],"send_email_to_admin":"true","lost_mode_title":"Device Lost","groups":["9007199254741597"],"phone_number":"+1-555-0****00","audit_message":"Bulk lost mode has been enabled","ticket_id":"9007199254741090","passcode":"1234"}'

Sample Request Body

Enable lost mode on multiple devices

Copied!
  {
    "send_email_to_user": "true",
    "lock_message": "This device has been lost.",
    "devices": [
      "9508000000013121",
      "9508000000013691"
    ],
    "send_email_to_admin": "true",
    "lost_mode_title": "Device Lost",
    "groups": [
      "9007199254741597"
    ],
    "phone_number": "+1-555-0****00",
    "audit_message": "Bulk lost mode has been enabled",
    "ticket_id": "9007199254741090",
    "passcode": "1234"
  }
                
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Response Parameters

- HTTP code 200

Response Body - application/json
JSON Object
Hide Sub-Attributes
success_listJSON Array

List of devices where the command was sent successfully

Show Sub-Attributes
JSON Object
Show Sub-Attributes
device_idstring

Device identifier

remarksstring

Remarks about the command execution for this device

statusstring

Command status for this device (e.g., SCHEDULED, NOT_APPLICABLE)

total_countinteger

Total count of devices selected for the bulk action

not_applicable_countinteger

Count of devices where the command is not applicable

success_countinteger

Count of devices where the command was successfully initiated

na_listJSON Array

List of devices where the command is not applicable

Show Sub-Attributes
JSON Object
Show Sub-Attributes
device_idstring

Device identifier

remarksstring

Remarks about the command execution for this device

statusstring

Command status for this device (e.g., SCHEDULED, NOT_APPLICABLE)

Possible Response Codes

200HTTP code

Sample Response: HTTP 200

Bulk action result with success and not-applicable lists

Copied!
  {
    "success_list": [
      {
        "device_id": "9508000000013121",
        "remarks": "--",
        "status": "SCHEDULED"
      }
    ],
    "total_count": 3,
    "not_applicable_count": 1,
    "success_count": 1,
    "na_list": [
      {
        "device_id": "9508000000013691",
        "remarks": "Device is unmanaged",
        "status": "NOT_APPLICABLE"
      }
    ]
  }
                
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Duration: 1 minute | Threshold: 30 | Lock period: 5 minutes

Duration - Time window for the threshold.
Threshold - Number of API calls allowed within the specified duration.
Lock Period - Wait time before consecutive API requests.