initiates bulk enable lost mode
post /api/v1/mdm/actions/enable_lost_mode
https://{server-hostname}:8383/api/v1/mdm/actions/enable_lost_mode
MDMInventory.CREATECopied!
Authorization: d92d4xxxxxxxxxxxxx15f52
Array of device IDs to enable lost mode on. Fetch from Get Device List
Array of group IDs whose devices should have lost mode enabled
Contact phone number displayed on the lost device
Message displayed on the lost device lock screen
Title displayed on the device in lost mode
Audit message for the action
Associated ticket ID for the action
Send email to user when lost mode is enabled
Send email to admin when lost mode is enabled
Passcode for lost mode
curl --request POST \
--url https://appdomain/api/v1/mdm/actions/enable_lost_mode \
--header 'Accept: application/json' \
--header 'Authorization: d92d4xxxxxxxxxxxxx15f52' \
--header 'Content-Type: application/json' \
--data '{"send_email_to_user":"true","lock_message":"This device has been lost.","devices":["9508000000013121","9508000000013691"],"send_email_to_admin":"true","lost_mode_title":"Device Lost","groups":["9007199254741597"],"phone_number":"+1-555-0****00","audit_message":"Bulk lost mode has been enabled","ticket_id":"9007199254741090","passcode":"1234"}'Enable lost mode on multiple devices
{
"send_email_to_user": "true",
"lock_message": "This device has been lost.",
"devices": [
"9508000000013121",
"9508000000013691"
],
"send_email_to_admin": "true",
"lost_mode_title": "Device Lost",
"groups": [
"9007199254741597"
],
"phone_number": "+1-555-0****00",
"audit_message": "Bulk lost mode has been enabled",
"ticket_id": "9007199254741090",
"passcode": "1234"
}
List of devices where the command was sent successfully
Device identifier
Remarks about the command execution for this device
Command status for this device (e.g., SCHEDULED, NOT_APPLICABLE)
Total count of devices selected for the bulk action
Count of devices where the command is not applicable
Count of devices where the command was successfully initiated
List of devices where the command is not applicable
Device identifier
Remarks about the command execution for this device
Command status for this device (e.g., SCHEDULED, NOT_APPLICABLE)
Bulk action result with success and not-applicable lists
{
"success_list": [
{
"device_id": "9508000000013121",
"remarks": "--",
"status": "SCHEDULED"
}
],
"total_count": 3,
"not_applicable_count": 1,
"success_count": 1,
"na_list": [
{
"device_id": "9508000000013691",
"remarks": "Device is unmanaged",
"status": "NOT_APPLICABLE"
}
]
}
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Duration: 1 minute | Threshold: 30 | Lock period: 5 minutes
Duration - Time window for the threshold.
Threshold - Number of API calls allowed within the specified duration.
Lock Period - Wait time before consecutive API requests.
© 2026, Zoho Corporation Pvt. Ltd. All Rights Reserved.
© 2026, Zoho Corporation Pvt. Ltd. All Rights Reserved.