Enable lost mode on the managed device

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sends enable lost mode command to device

Request URL

https://{server-hostname}:8383/api/v1/mdm/devices/{device_id}/actions/enable_lost_mode

Scope

MDMInventory.CREATECopied!

Header

Authorization: d92d4xxxxxxxxxxxxx15f52

Request Parameters

- Request Headers

Content-TypestringMandatory
application/jsonapplication/jsonCopied!
AcceptstringMandatory
application/jsonapplication/jsonCopied!

- Path Parameters

device_idstringMandatory

Unique identifier of the device. Obtain from the Get Device List response

- Request Body

application/json
JSON Object
Hide Sub-Attributes
phone_numberstringOptional

Contact phone number displayed on the lost device

lock_messagestringOptional

Message displayed on the lost device lock screen

lost_mode_titlestringOptional

Title displayed on the device in lost mode

footnotestringOptional

Footnote displayed on the device in lost mode

audit_messagestringOptional

Audit message for the action

ticket_idstringOptional

Associated ticket ID for the action

send_email_to_userbooleanOptional

Send email to user when lost mode is enabled

send_email_to_adminbooleanOptional

Send email to admin when lost mode is enabled

passcodestringOptional

Passcode for lost mode

do_not_notifybooleanOptional

Do not notify the user about the action

Sample Request

Curl
Java
Python
Deluge
PowerShell
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curl --request POST \
  --url https://appdomain/api/v1/mdm/devices/{device_id}/actions/enable_lost_mode \
  --header 'Accept: application/json' \
  --header 'Authorization:  d92d4xxxxxxxxxxxxx15f52' \
  --header 'Content-Type: application/json' \
  --data '{"send_email_to_user":"true","lock_message":"This device has been lost. Please contact the administrator.","send_email_to_admin":"true","lost_mode_title":"Device Lost","do_not_notify":"false","phone_number":"+1-555-0****00","audit_message":"Device reported lost by user","footnote":"Kindly contact administrator","ticket_id":"9007199254741090","passcode":"1234"}'

Sample Request Body

Enable lost mode with contact details

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  {
    "send_email_to_user": "true",
    "lock_message": "This device has been lost. Please contact the administrator.",
    "send_email_to_admin": "true",
    "lost_mode_title": "Device Lost",
    "do_not_notify": "false",
    "phone_number": "+1-555-0****00",
    "audit_message": "Device reported lost by user",
    "footnote": "Kindly contact administrator",
    "ticket_id": "9007199254741090",
    "passcode": "1234"
  }
                
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Possible Response Codes

202HTTP code

Sample Response: HTTP 202

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202 Accepted
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Duration: 1 minute | Threshold: 30 | Lock period: 5 minutes

Duration - Time window for the threshold.
Threshold - Number of API calls allowed within the specified duration.
Lock Period - Wait time before consecutive API requests.