# Unlock the user account on the managed device

sends unlock user account command to device

## Endpoints

**POST** `/api/v1/mdm/devices/{device_id}/actions/unlock_user_account`

## Request URL

`https://{server-hostname}:8383/api/v1/mdm/devices/{device_id}/actions/unlock_user_account`

## Scope

`MDMInventory.CREATE`

## Header

`Authorization: d92d4xxxxxxxxxxxxx15f52`

## Request Parameters

### Request Headers

- **Content-Type** `string` **Mandatory**: `application/json`
- **Accept** `string` **Mandatory**: `application/json`

### Path Parameters

- **device_id** `string` **Mandatory**

  Unique identifier of the device. Obtain from the [Get Device List](https://www.manageengine.com/products/desktop-central/help/api/onpremise/devices-get-device-list.html) response.

### Request Body

`application/json`

`JSON Object`

- **user_name** `string` Optional

  Username of the account to unlock

## Sample Request

```curl
curl --request POST \
  --url https://appdomain/api/v1/mdm/devices/{device_id}/actions/unlock_user_account \
  --header 'Accept: application/json' \
  --header 'Authorization:  d92d4xxxxxxxxxxxxx15f52' \
  --header 'Content-Type: application/json' \
  --data '{"user_name":"User1"}'
```

## Sample Request Body

Unlock user account on device

```json
{
  "user_name": "User1"
}
```

## Possible Response Codes

- **202** `HTTP code`

## Sample Response: HTTP 202

```text
202 Accepted
```

![](https://www.zohowebstatic.com/sites/zweb/images/people/ico-help.png)

**Duration:** 1 minute | **Threshold:** 30 | **Lock period:** 5 minutes

Duration - Time window for the threshold.
Threshold - Number of API calls allowed within the specified duration.
Lock Period - Wait time before consecutive API requests.