Returns the most recent experience score for the specified profile, with optional filters for remote office, custom group, or resource.
https://{server-hostname}:8383/intelligence/api/score/{scoreProfileId}/latestExperience
DEX.READCopied!
Authorization: d92d4xxxxxxxxxxxxx15f52
Score Profile Id obtained from DEX - Get Metadata API /intelligence/api/comon/meta
curl --request GET \
--url https://appdomain/intelligence/api/score/{scoreProfileId}/latestExperience \
--header 'Accept: application/getLatestExperience.v1+json' \
--header 'Authorization: d92d4xxxxxxxxxxxxx15f52'Overall experience score
Health status for overall experience (0=poor, 1=average, 2=good, 3=unknown)
Indicates if custom score categories exist
Array of category scores
Health status of the category (0=poor, 1=average, 2=good, 3=unknown)
Score for the category
Name of the category
Baseline score for comparison
Change in score from the previous day
{
"score": 89,
"health": 2,
"isCustomCategoriesExists": true,
"category": [
{
"categoryHealth": 2,
"categoryScore": "92",
"categoryName": "Device Performance"
},
{
"categoryHealth": 2,
"categoryScore": "100",
"categoryName": "Application Reliability"
},
{
"categoryHealth": 2,
"categoryScore": "82",
"categoryName": "Device Stability"
},
{
"categoryHealth": 2,
"categoryScore": "100",
"categoryName": "Device Responsiveness"
},
{
"categoryHealth": 1,
"categoryScore": "58",
"categoryName": "Sensor Category"
},
{
"categoryHealth": null,
"categoryScore": "--",
"categoryName": "Sentiment Category"
}
],
"baseLineScore": 75,
"changeFromPreviousDay": 10
}
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Duration: 1 minute | Threshold: 30 | Lock period: 5 minutes
Duration - Time window for the threshold.
Threshold - Number of API calls allowed within the specified duration.
Lock Period - Wait time before consecutive API requests.
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© 2026, Zoho Corporation Pvt. Ltd. All Rights Reserved.