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Exceptions List of Proxy Server

Desktop Central uses certain domains to update the patch details in the patch database. The server reaches out to servers like the APN, FCM and WNS server to contact managed mobile devices.

The following domains need to be added to the exception list of the proxy server for the patch management module to function without any errors.

  • sync.patchquest.com
  • patchdb.manageengine.com

Ensure that the configured Proxy settings has permission to download the installable files from the below mentioned websites.

For Red Hat Linux machines, the below given website must be given appropriate permissions for it to be accessible from Desktop Central Server.

  • https://access.redhat.com/

Similarly, for SUSE Linux machines, ensure that the following domains are reachable from the server.

  • https://scc.suse.com/subscriptions
  • https://updates.suse.com

To manage all mobile devices from a centralized location, the following domains must be open. This will ensure that the product server will be able to reach the APN, FCM and WNS server. 

Host Address:

  • https://login.live.com
  • https://*.notify.windows.com
  • android.com
  • android.googleapis.com
  • www.google.com
  • android.clients.google.com
  • *.googleapis.com
  • play.google.com
  • google-analytics.com
  • googleusercontent.com
  • gstatic.com
  • *.gvt1.com
  • *.ggpht.com
  • dl.google.com
  • accounts.google.com
  • gcm-http.googleapis.com
  • fcm.googleapis.com
  • fcm-xmpp.googleapis.com
  • pki.google.com
  • clients1.google.com
  • clients[2...6].google.com

Open the following domains based on the country that the server is located in.

United States:

  • gslb.secb2b.com
  • us-elm.secb2b.com
  • us-knox.secb2b.com

China:

  • china-gslb.secb2b.com.cn
  • china-elm.secb2b.com.cn
  • china-knox.secb2b.com.cn

Asia, Africa, Europe or other regions:

  • gslb.secb2b.com
  • eu-elm.sec2b.com
  • eu-knox.secb2b.com