# Integrate Zia, Powered by OpenAI, with Endpoint Central

Enhance your Endpoint Central experience by integrating Zia, powered by OpenAI. This guide will walk you through the steps to seamlessly integrate Zia with Endpoint Central, enabling automatic chat suggestions, response generation, and sentence completion to improve your remote support efficiency.

**Note**: This integration is currently available only for the cloud version.

## Step 1: Create an OpenAI Account

1. Go to the [OpenAI Platform](https://platform.openai.com/).
2. Create an account if you don't already have one.

**Note:** This feature is limited to OpenAI subscribers. Even if free account users generate an API key and integrate it with Endpoint Central, the feature won't be functional without a subscription.

## Step 2: Generate an API Key

1. Click on your profile picture in the top-right corner.
2. Select **View API Keys**.

## Step 3: Create a New API Key

1. On the next page, click **+ Create new secret key**.
2. Copy the generated key.

**Note:** You can't access the secret key later, so make sure to save it securely.

## Step 4: Access Endpoint Central

1. Open the Endpoint Central web console.
2. Navigate to the **Admin** tab.

## Step 5: Configure Zia Settings

1. Under **Integrations**, click on **Zia Settings**.

## Step 6: Validate the API Key

1. Paste the API key generated in Step 3.
2. Click **Validate**.

![Remote Access Plus](https://www.manageengine.com/remote-desktop-management/images/zia-api.png)

## Step 7: Integration Complete

1. Once the API key is successfully validated, your OpenAI account will be integrated with Endpoint Central.

**Note:** Do not share or publicly display the API Key, as it provides access to your account.

## Using Zia for Automatic Chat Suggestions

### Step 1: Start a Remote Support Session

1. Click **Connect** to initiate a session.

### Step 2: Initiate a Conversation

1. Use the **Chat** option to start a conversation with the end user.

### Step 3: Automatic Response Generation

1. Zia will analyze the session and chat to generate responses.

### Step 4: Generate and Send Responses

1. Click **Generate response** for Zia to create a reply.
2. Click **Enter** to send the response.
3. Use **Re-generate response** or **Stop generating** if needed.

## Rephrasing Chat Suggestions from Zia

### Step 1: Rephrase the Entire Response

1. Click the **Rephrase** option at the bottom of the chat.

### Step 2: Rephrase Specific Parts

1. Select the text you want to rephrase.
2. Click **Rephrase**.

## Using Zia for Sentence Completion

### Step 1: Enable Smart Compose

1. Go to the **Zia Settings** page.
2. Enable the **Smart Compose** option in the top right corner.

![ECZia](https://www.manageengine.com/products/desktop-central/help/images/ec-zia-api2.png)

### Step 2: Auto-Complete Sentences

1. Start typing your response to the end user.
2. Zia will predict and suggest the next words or phrases in real-time, making typing faster and more efficient.

## Conclusion

By integrating Zia with Endpoint Central, you can significantly improve your remote support capabilities. The powerful AI-driven suggestions, rephrasing options, and sentence completion features will enhance your communication efficiency and overall user experience. Follow the steps outlined in this guide to set up the integration and start leveraging the benefits of Zia today.