Self service portal allows end-users to install applications and patches on their own. However, the available applications and patches are verified by IT administrators. Endpoint Central offers usage statistics in the form of reports and a dashboard that details the return on investment and the extent to which self service portal has been useful.
Navigate to Reports > Self Service Portal Reports. You can select the dashboard or usage reports. The dashboard lists the return on investment and usage reports provides insights on the usage metrics.
Self service portal dashboard provides insights on how the business is benefited by it's usage. Effective usage of self service portal can help a business in various aspects which covers return on investments, helpdesk queue, software installation status, etc.. The insights generated can be exported for internal audit and reporting.
This report provides complete knowledge on how the software installation was carried out and the current statistics. This covers user details, machine details, and software details. If you want to track the software usage, you can configure software metering rules to achieve it.