Role Difference

Endpoint Central supports pre-defined and user-defined roles to manage their IT infrastructure. Users can customize roles according to their organization's policies and associate with a scope of devices to be managed. Admins can assign role with read/write/full-control privileges depending on the conditions required. Find a detailed view on the access provided for read, write and full control users in the below grid.

Note: Scope based technician includes Remote Office and Custom Group technician. 

Threats & Patches 

FeaturesScopeReadWriteFull-control

 

Patch approval settings

All Computers✔ (view only)✔ (view only)✔
Scope based Technicians✔ (view only)✔ (view only)✔ (view only)

 

Create Custom Group

All Computers✗Only Computer (Static, Dynamic)Only Computer (Static, Dynamic)
Scope based Technicians✗                      Only Computer (Static, Dynamic)Only Comuter (Static, Dynamic)

 

 

Manual deployment

 

All Computers

✔ (view only)✔✔
Scope based Technicians✔ (view only)✔✔

 

 

Test group configuration

 

All Computers

✔ (view only)✔ ✔ 
Scope based Technicians✔ (view only)✗✗

 

 

Automated patch deployment

 

All Computers

✔ (view only)✔✔
Scope based Technicians✔ (view only)✔✔

 

 

Deployment policy

 

All Computers

✔ (view only)✔✔
Scope based Technicians✔ (view only)✔✔

 

System health policy

 

All Computers

✔ (view only)✔ ✔ 
Scope based Technicians✔ (view only)✗✗

 

 

Decline patch

 

All Computers

✔ (view only)✔ ✔ 
Scope based Technicians✔ (view only)✔ (view only)✔ (view only)

 

 

Schedule shutdown/restart task

 

 

All Computers

✔ (view only)

 

✔✔
Scope based Technicians✗✔✔

 

 

Patch predefined reports

 

All Computers

✔ (view only)✔✔
Scope based Technicians✔ (view only)✔✔

 

 

Schedule reports

 

All Computers

✔ (view only)✔✔
Scope based Technicians✔ (view only)✔✔

 

 

Patch scan

 

All Computers

✔✔✔
Scope based Technicians✔✔✔

 

Restart from resource icon

All Computers✗✔✔
Scope based Technicians✗✔✔

 

Shutdown from resource icon

All Computers✗✔✔
Scope based Technicians✗✔✔

 

 

Patch database settings

All Computers✗✗✔ 
Scope based Technicians✗✗✗

 

Fix system misconfigurations

All Computers✗✔✔
Scope based Technicians✔✔✔

 

Uninstall High Risk software

All Computers✗✔✔
Scope based Technicians✔✔✔

 

 

Add Exceptions

All Computers✔ (view only)✔ (view only)✔
Scope based Technicians✔ (view only)✔ (view only)✔ (view only)

 

 

CIS policy audit

All Computers✔ (view only)✔✔
Scope based Technicians✔ (view only)✔✔

 

Schedule Executive reports

All Computers✔ (view only)✔✔
Scope based Technicians✔ (view only)✔✔

 

Script Repository

All Computers✔ (view only)✔✔
Scope based Technicians✔ (view only)✔✔

 

Scope of Management 

FeaturesScopeReadWriteFull-control

 

Add/Remove Computers

All Computers✗✗✔ 
Scope based Technicians✗✗✔ (remove option only)

 

Create Custom Group

All Computers✗Only Computer (Static, Dynamic)Only Computer (Static, Dynamic)
Scope based Technicians✗                      Only Computer (Static, Dynamic)Only Comuter (Static, Dynamic)

 

Modify User details

All Computers✗✗✔ 
Scope based Technicians✗✗✔ 

 

Install/Uninstall Agent

All Computers✗✔✔
Scope based Technicians✗✔✔

 

Remote Offices

All Computers✔✗✔
Scope based Technicians✔✗✔

 

IP Scope

All Computers✔ (view only)✔ (view only)✔ (view only)
Scope based Technicians✔ (view only)✔ (view only)✔ (view only)

 

SoM Policy

All Computers✗✗✗
Scope based Technicians✗✗✗

 

Agent Settings

All Computers✗✗✗
Scope based Technicians✗✗✗

 

Configurations 

FeaturesScopeReadWriteFull-Control

 

Create Configurations (User/Computer)

All Computers✗✔✔
Scope based Technicians✗✔✔

 

Create Custom Group

All Computers✗Only Computer (Static, Dynamic)Only Computer (Static, Dynamic)
Scope based Technicians✗                      Only Computer (Static, Dynamic)Only Comuter (Static, Dynamic)

 

Configuration Templates

All Computers✗✔✔
Scope based Technicians✗✔✔

 

Deploying Collections (User/Computer)

All Computers✗✔✔
Scope based Technicians✗✔✔

 

Install/Uninstall Software

All Computers✗✗✗
Scope based Technicians✗✗✗

 

Install/Uninstall Patch

All Computers✗✗✗
Scope based Technicians✗✗✗

 

View Configurations

All Computers✔ (View only)✔ (View only)✔ (View only)
Scope based Technicians✔ (View only)✔ (View only)✔ (View only)

 

Edit Configuration

All Computers✗✔✔
Scope based Technicians✗✔✔

 

Delete Configuration

All Computers✗✔✔
Scope based Technicians✗✔✔
Save as New in ConfigurationAll Computers✗✔✔
Scope based Technicians✗✔✔
Power Management ConfigurationAll Computers✗✔✔
Scope based Technicians✗✔✔

 

Script Repository

All Computers✔ (view only)✔✔
Scope based Technicians✔ (view only)✔✔

 

Software Deployment 

FeaturesScopeReadWriteFull-Control

 

Create Software Package

All Computers✗✗✔
Scope based Technicians✗✗✔

 

Create Custom Group

All Computers✗Only Computer (Static, Dynamic)Only Computer (Static, Dynamic)
Scope based Technicians✗Only Computer (Static, Dynamic)Only Computer (Static, Dynamic)

 

Install/Uninstall Software (User/Computer)

All Computers✗✔✔
Scope based Technicians✗✔✔

 

Create Package from Templates

All Computers✗✗✔
Scope based Technicians✗✗✔

 

View Sensitive Data in Created Package

All Computers✗✗✔
Scope based Technicians✗✗✔

 

View Configuration

All Computers✔ (view only)✔ (view only)✔ (view only)
Scope based Technicians✔ (view only)✔ (view only)✔ (view only)

 

Templates

All Computers✗✗✔
Scope based Technicians✗✗✔

 

Software Repository Settings

All Computers✗✗✗
Scope based Technicians✗✗✗

 

Sync Application details

All Computers✗✗✗
Scope based Technicians✗✗✗

 

Self Service Portal

All Computers✔ (view only)✔ (view only)✔ (view only)
Scope based Technicians✔ (view only)✔ (view only)✔ (view only)

 

Self Service Portal Settings

All Computers✗✗✔
Scope based Technicians✗✗✔ (View only)
Save as New from Packages All Computers ✗✗✔ 
Scope based Technicians✗
 
✗
 
✔ 
 

 

Script Repository

All Computers✔ (view only)✔✔
Scope based Technicians✔ (view only)✔✔

 

Inventory 

FeaturesScopeReadWriteFull-Control

 

Computers view (Bulk update/ Import CSV)

All Computers✔(View only)✔(Bulk Update only)✔
Scope based Technicians✔(View only)✔(Bulk Update only)✔

 

Create Custom Group

All Computers✗Only Computer (Static, Dynamic)Only Computer (Static, Dynamic)
Scope based Technicians✗Only Computer (Static, Dynamic)Only Computer (Static, Dynamic)

 

Add/Modify Computer details

All Computers✗✔✔
Scope based Technicians✗✔✔

 

Hardware view

All Computers✔ (View only)✔ (View only)✔ (View only)
Scope based Technicians✔ (View only)✔ (View only)✔ (View only)

 

Software view

All Computers✔ (View only)✔ (View only)✔ (View only)
Scope based Technicians✔ (View only)✔ (View only)✔ (View only)

 

Move Software

All Computers✗✗✔
Scope based Technicians✗✗✗

 

Alert Settings

All Computers✔ (View only)✔ (View only)✔ (View only)
Scope based Technicians✗✗✔ (View only)

 

Inventory Reports

All Computers✔ (View only)✔ (View only)✔ (View only)
Scope based Technicians✔ (View only)✔ (View only)✔ (View only)

 

Inventory Scan

All Computers✔✔✔
Scope based Technicians✔✔✔
Software MeteringAll Computers✔ (View only)✔ (View only)✔
Scope based Technicians✔ (View only)✔ (View only)✔

 

Manage License

All Computers✔ (View only)✔✔
Scope based Technicians✔ (View only)✔✔

 

Software Grouping

All Computers✔ (View only)✔ (View only)✔
Scope based Technicians✔ (View only)✔ (View only)✔

 

Prohibit Software

All Computers✔ (View only)✔ (View only)✔
Scope based Technicians✔ (View only)✔ (View only)✔

 

Block exe

All Computers✔ (View only)✔ (View only)✔
Scope based Technicians✔ (View only)✔ (View only)✔ (View only)

 

File Scan rules

All Computers✔ (View only)✔ (View only)✔
Scope based Technicians✔ (View only)✔ (View only)✔

 

Add Global Exclusions

All Computers✗✗✔
Scope based Technicians✗✗✔

 

Manage Software Category

All Computers✔ (View only)✔ (View only)✔
Scope based Technicians✔ (View only)✔ (View only)✔

 

Configure Alerts

All Computers✗✔✔
Scope based Technicians✗✔✔

 

Schedule Inventory Scan

All Computers✗✔✔
Scope based Technicians✗✔✔

 

Reports 

FeaturesScopeReadWriteFull-Control

 

Schedule Reports

All Computers✔(view only)✔✔
Scope based Technicians✔(view only)✔✔

 

Create Custom Group

All Computers✗Only Computer (Static, Dynamic)Only Computer (Static, Dynamic)
Scope based Technicians✗Only Computer (Static, Dynamic)Only Computer (Static, Dynamic)

 

Custom Reports

All Computers✗✔✔
Scope based Technicians✗✔✔

 

Active Directory Reports

All Computers✔(view only)✔✔
Scope based Technicians✔(view only)✔✔

 

Module based Reports

All Computers✔(view only)✔(view only)✔
Scope based Technicians✔(view only)✔ (view only)✔

 

Remote Control

Features

Scope

AdministratorTools-ReadTools-WriteTools-FullRDS-ReadRDS-WriteRDS-Full

 

Computers

All Computers

✔

✗✗✗✔ (view only)✔

✔

Scope based Technicians

 

✗

✗✗✗✗

✗

 

Create Custom Group

All Computers

✔

✗Only Computer (Static, Dynamic)Only Computer (Static, Dynamic) ✗Only Computer (Static, Dynamic)

Only Computer (Static, Dynamic)

Scope based Technicians

 

✗

Only Computer (Static, Dynamic)Only Computer (Static, Dynamic)✗Only Computer (Static, Dynamic)

Only Computer

(Static, Dynamic)

 

Screen Recording

All Computers

✔

✗✗✗✗✗

✔

Scope based Technicians

 

✗

✗✗✗✗

✗

 

Performance

All Computers

✔

✗✗✗✗✗

✔

Scope based Technicians

 

✗

✗✗✗✗

✗

 

History

All Computers

✔

✗✗✗✔(view only)✔

✔

Scope based Technicians

 

✗

✗✗✔ (view only)✔

✔

 

User confirmation

All Computers

✔

✗✗✗✗✗

✗

Scope based Technicians

 

✗

✗✗✗✗

✗

 

 

User confirmation- Exclude computers

 

All Computers

✔

✗✗✗✗✗

✗

Scope based Technicians

✗

✗✗✗✗✗

✗

Chat

Features

ScopeAdministratorTools-ReadTools-WriteTools-FullRDS-ReadRDS-Write

RDS-Full

 

Users

All Computers✔✔✔✔✔✔✔
Scope based Technicians ✔✔✔✔✔

✔

 

History

All Computers✔✔✔✔✔✔ 
Scope based Technicians ✔✔✔✔✔

✔

 

History-Settings

All Computers✔✗✔✔✗✔✔
Scope based Technicians ✔✗✗✗✗

✗

System Manager

Features

Scope

AdministratorTools-ReadTools-WriteTools-FullRDS-ReadRDS-WriteRDS-Full

 

Export History

All Computers✔✗✔✔✗✗✗
Scope based Technicians ✗✔✔✗✗

✗

 

Export Settings

All Computers✔✗✔✔✗✗✗
Scope based Technicians ✗✗✗✗✗

✗

 

Task Manager

All Computers✔✔(view only)✔✔✗✗✗
Scope based Technicians ✔(view only)✔✔✗✗

✗

 

Services

All Computers✔✔(view only)✔✔✗✗✗
Scope based Technicians ✔(view only)✔✔✗✗

✗

 

Computer Rename

All Computers✔✗✔✗✗✗✗
Scope based Technicians ✗✔✗✗✗

✗

 

Terminal

All Computers✔✗✔✗✗✗✗
Scope based Technicians ✗✔✗✗✗

✗

 

Registry

All Computers✔✗✔✗✗✗✗
Scope based Technicians ✗✔✗✗✗

✗

 

File Manager

All Computers✔✗✔✗✗✗✗
Scope based Technicians ✗✔✗✗✗

✗

 

Event Viewer

All Computers✔(view only)✔(view only)✔(view only)✔(view only)✗✗✗

Scope based Technicians

 ✔(view only)✔(view only)✔(view only)✗✗

✗

 

Device Manager

All Computers✔✔(view only)✔(view only)✔✗✗✗
Scope based Technicians ✔(view only)✔(view only)✔✗✗

✗

 

Shares

All Computers✔✔(view only)✔✔✗✗✗
Scope based Technicians ✔(view only)✔✔✗✗

✗

 

Printers

All Computers✔✔(view only)✔✔✗✗✗
Scope based Technicians ✔(view only)✔✔✗✗

✗

 

Groups

All Computers✔✔(view only)✔✔✗✗✗
Scope based Technicians ✔(view only)✔✔✗✗

✗

 

Softwares

All Computers✔✔(view only)✔✔✗✗✗
Scope based Technicians ✔(view only)✔✔✗✗

✗

 

Users

All Computers✔(view only)✔(view only)✔(view only)✔(view only)✗✗✗
Scope based Technicians ✔(view only)✔(view only)✔(view only)✗✗

✗

 

Task Scheduler

All Computers✔✔(view only)✔✔✗✗✗
Scope based Technicians ✔(view only)✔✔✗✗

✗

 

Hardware

All Computers✔(view only)✔(view only)✔(view only)✔(view only)✗✗✗
Scope based Technicians ✔(view only)✔(view only)✔(view only)✗✗

✗

Remote Shutdown

Features

ScopeAdministratorTools-ReadTools-WriteTools-FullRDS-ReadRDS-Write

RDS-Full

 

Shutdown 

All Computers✔✔(view only)✔✔✗✗✗
Scope based Technicians ✔(view only)✔✔✗✗

✗

 

Scheduled Shutdown

All Computers✔✔(view only)✔✔✗✗✗
Scope based Technicians ✔(view only)✔✔✗✗

✗

Wake on LAN

Features

ScopeAdministratorTools-ReadTools-WriteTools-FullRDS-ReadRDS-Write

RDS-Full

 

Wake up 

All Computers✔✔(view only)✔✔✗✗✗
Scope based Technicians ✔(view only)✔✔✗✗

✗

 

Settings

All Computers✔✗✔✔✗✗✗
Scope based Technicians ✗✗✗✗✗

✗

 

Scheduled Wake on LAN

All Computers✔✔(view only)✔✔✗✗✗
Scope based Technicians ✔(view only)✔✔✗✗

✗

System Tools

Features

ScopeAdministratorTools-ReadTools-WriteTools-FullRDS-ReadRDS-Write

RDS-Full

 

Task View

All Computers✔✔(view only)✔✔✗✗✗
Scope based Technicians ✔(view only)✔✔✗✗

✗

 

Settings

All Computers✔✗✗✔✗✗✗
Scope based Technicians ✗✗✗✗✗

✗

Tools Homepage

Features

ScopeAdministratorTools-ReadTools-WriteTools-FullRDS-ReadRDS-Write

RDS-Full

 

Homepage

All Computers✔✔✔✔✔✔✔
Scope based Technicians ✔✔✔✔✔

✔

 

Action Log Viewer

All Computers✔(view only)✔(view only)✔(view only)✔(view only)✔(view only)✔(view only)✔(view only)
Scope based Technicians ✔(view only)✔(view only)✔(view only)✔(view only)✔(view only)

✔(view only)

Tools Settings

Features

ScopeAdministratorTools-ReadTools-WriteTools-FullRDS-ReadRDS-Write

RDS-Full

 

Port Settings

All Computers✔✗✗✗✗✗✗
Scope based Technicians ✗✗✗✗✗

✗

 

System Manager Settings

All Computers✔✗✗✗✗✗✗
Scope based Technicians ✗✗✗✗✗

✗

Announcement

Features

ScopeAdministratorTools-ReadTools-WriteTools-FullRDS-ReadRDS-Write

RDS-Full

 

Task View

All Computers✔✔✔✔✗✗✗
Scope based Technicians ✔(view only)✔✔✗✗

✗

 

 OS Deployment 

FeaturesScopeReadFull-Control✗ Access

 

Imaging

All Computers✔(view only)✔✗
Scope based TechniciansN/AN/AN/A

 

Deployment template

All Computers✔(view only)✔✗
Scope based TechniciansN/AN/AN/A

 

Deployment task

All Computers✔(view only)✔✗
Scope based TechniciansN/AN/AN/A

 

Instant task

All Computers✔(view only)✔✗
Scope based TechniciansN/AN/AN/A
Standalone Task 
All Computers 
 
 ✔(view only) ✔ ✗

Scope based Technicians
 
 N/A N/A N/A
Media 
All Computers 
 
 ✔(view only) ✔ ✗

Scope based Technicians

 
 N/A N/A N/A
USMT 
All Computers 
 
 ✔(view only) ✔ ✗

Scope based Technicians
 
 N/A N/A N/A
Deployment 
All Computers
 
 ✔(view only) ✔ ✗

Scope Based Technicians
 
 N/A N/A N/A
Post Deployment 
All Computers 
 
 ✔(view only) ✔ ✗

Scope Based Technicians
 
 N/A N/A N/A
Remote Office
All Computers
 
 ✔(view only) ✔ ✗

Scope Based Technicians
 
 N/A N/A N/A

 

Application Control 

FeaturesScopeReadWriteFull-Control

 

Create App Group

All Computers✗✔✔
Scope based Technicians✗✔✔
Modify App GroupAll Computers✗✔✔
Scope based Technicians✗✔✔
Delete App GroupAll Computers✗✗✔
Scope based Technicians✗✔✔

 

View App Group

All Computers✔(view only)✔ (view only)✔
Scope based Technicians(view only)✔✔

 

Create Custom Group

All Computers✗✗✔
Scope based Technicians✗✗✔

 

Associate Policy

All Computers✗✗✔
Scope based Technicians✗✗✔

 

Modify Associated Policy

All Computers✗✗✔
Scope based Technicians✗✗✔

 

Delete Associated Policy

All Computers✗✗✔
Scope based Technicians✗✗✔

 

View Associated Policy

All Computers✔(view only)✔(view only)✔
Scope based Technicians✔(view only)✔✔

 

Create Temporary Access

All Computers✗✗✔
Scope based Technicians✗✗✔

 

Modify Temporary Access

All Computers✗✗✔
Scope based Technicians✗✔✔

 

Delete Temporary Access

All Computers✗✗✔
Scope based Technicians✗✔✔

 

View Temporary Access

All Computers✔(view only)✔(view only)✔
Scope based Technicians✔(view only)✔(view only)✔

 

Create Privilege Group

All Computers

 

✗✗✔
Scope based Technicians✗✗✔

 

 

Modify Privilege Group

 

All Computers

 

✗

 

✗

 

✔

Scope based Technicians✗✗✔

 

View Privilege Group

All Computers✔(view only)✔ (view only)✔
Scope based Technicians✔(view only)✔ (view only)✔
Save Manage Exclusion PolicyAll Computers✗✗✔
Scope based Technicians✗✗✔
View Manage Exclusion PolicyAll Computers✔(view only)✔ (view only)✔
Scope based Technicians✔(view only)✔ (view only)✔

 

Remove Local admin

All Computers✗✗✔
Scope based Technicians✗✗✔

 

View Local admin

All Computers✔(view only)✔ (view only)✔
Scope based Technicians✔(view only)✔ (view only)✔

 

Device Control 

FeaturesScopeReadWriteFull-Control

 

Create/duplicate policy

All Computers✗✔✔
Scope based Technicians✗✔✔
Publish policyAll Computers✗✗✔
Scope based Technicians✗✗✗

 

Modify policy

All Computers✗✔✔
Scope based Technicians✗✔✔

 

View policy

All Computers✔(view only)✔(view only)✔
Scope based Technicians✔(view only)✔(view only)✔

Decline/Trash/Restore/

Delete policy

All Computers✗✗✔
Scope based Technicians✗✗✔

 

Create Custom Group

All Computers✗✗✔
Scope based Technicians✗✗✔

 

Deploy Policy

All Computers✗✗✔
Scope based Technicians✗✗✔

 

Modify deploy Policy

All Computers✗✗✔
Scope based Technicians✗✗✔

 

View deploy Policy

All Computers✗✗✔
Scope based Technicians✗✗✔
Create/duplicate Trusted DeviceAll Computers✗✔✔
Scope based Technicians✗✔✔
Publish Trusted DeviceAll Computers✗✗✔
Scope based Technicians✗✔✔

 

Modify/Restore/Delete Trusted Device

All Computers✗✗✔
Scope based Technicians✗✗✔

 

View Trusted Device

All Computers✔(View only)✔(View only)✔
Scope based Technicians✔(View only)✔ (View only)✔

 

Create Temporary Access

All Computers✗✗✔
Scope based Technicians✗✗✔

 

Publish Temporary Access

All Computers✗✗✔
Scope based Technicians✗✗✔

 

Modify Temporary Access

All Computers✗✗✔
Scope based Technicians✗✗✔

 

View Temporary Access

All Computers✔✔✔
Scope based Technicians✔✔✔
Decline/Revoke/Delete Temporary AccessAll Computers✗✗✔
Scope based Technicians✗✗✔

 

Save Audit settings

All Computers✗✗✔
Scope based Technicians✗✗✔

 

Extension grouping

All Computers✗✗✔
Scope based Technicians✗✗✔

 

Bitlocker Management 

FeaturesScopeReadWriteFull-Control
Create/duplicate policyAll Computers✗✔✔
Scope based Technicians✗✔✔

 

Publish policy

All Computers✗✗✔
Scope based Technicians✗✗✔

 

Modify policy

All Computers✗✔✔
Scope based Technicians✗✔✔
Decline/Delete/Restore policyAll Computers✗✗✔
Scope based Technicians✗✗✔

 

Create Custom Group

All Computers✗✗✔
Scope based Technicians✗✗✔

 

Deploy Policy

All Computers✗✗✔
Scope based Technicians✗✗✔

 

Modify deploy Policy

All Computers✗✗✔
Scope based Technicians✗✗✔

 

View deployment Policy

All Computers✗✗✔
Scope based Technicians✗✗✔

 

List Recovery Key

All Computers✗✗✔
Scope based Technicians✗✗✔

 

On-demand action

All Computers✗✗✔
Scope based Technicians✗✗✔

 

 

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