How to Access Endpoint Central Spoke Actions in Workflow Studio?

This guide provides ServiceNow administrators with step-by-step instructions for accessing and using Endpoint Central spoke actions within Workflow Studio. Learn how to automate endpoint operations including software deployment, device status monitoring, and encryption key retrieval through six powerful integration actions. Each action includes detailed input requirements, output variables, and troubleshooting guidance to help you build reliable, automated workflows.

Contents

• Prerequisites
• Steps to Access Endpoint Central Spoke Actions
• Endpoint Central Spoke Actions
  • 1. Look up Device Live Status
  • 2. Install Software
  • 3. Uninstall Software
  • 4. Look up Deployment Status
  • 5. Look up Windows Encryption Key
  • 6. Look up Mac FileVault Key

Prerequisites

Before using Endpoint Central Spoke actions in Workflow Studio, ensure the following:

• The Endpoint Central App is installed and activated in ServiceNow. Refer to the document to install Endpoint Central App from ServiceNow store.
• Your ServiceNow account has the below mentioned roles to execute endpoint actions.
  • action_designer
  • flow_designer
  • flow_operator
  • x_manen_medc.DCIntegrationUser

Steps:

Follow these simple steps to view and use Endpoint Central Spoke actions in your ServiceNow Workflow Studio:

1. Log in to your ServiceNow instance
2. Navigate to: All → Process Automation → Workflow Studio
3. Switch to the Actions tab
4. Create a filter on the Applicationcolumn:
   • Condition: contains
   • Value: Endpoint Central
5. The list will display all available Endpoint Central Spoke actions

Once visible, these actions can be dragged directly into your flows and sub-flows.

Endpoint Central Spoke Actions

{
 "Encryption Keys": [
 {
 "drive_letter": "C",
 "recover_key": "xxxxxx-xxxxxx-xxxxxx-xxxxxx-xxxxxx-xxxxxx-xxxxxx-xxxxxx" 
 } ] }